Supermarket Store Manager

Metcash Trading Limited; Koroit; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Career Growth

Parental Leave

Inclusive Culture

Pay Equity

Mental Health

Flexible Workplace

Job summary

Metcash Trading Limited in Australia seeks an experienced Supermarket Store Manager to lead the store, unite a high‑performing team and deliver an exceptional customer experience.

This hands‑on leadership role shapes store culture, drives sales, builds team capability and ensures compliance, safety and strong local community connections.

You will recruit, coach and develop staff, manage operations and be accountable for KPIs while upholding WHS and regulatory standards.

Qualifications

• 5+ years’ experience in retail, supermarket or trade-based environments with proven people leadership.
• Strong business acumen and ability to use data to drive sales, profitability and efficiency.

Responsibilities

• Lead the team: Recruit, coach, develop and inspire team members to deliver their best.
• Run the store: Own day-to-day operations, inventory, merchandising, stock management and customer experience.
• Drive performance: Take accountability for sales, profitability, budgets, costs and KPIs.
• Create a safe, compliant workplace: Champion WHS, food safety, hygiene and regulatory standards.
• Build local connections: Strengthen customer advocacy and relationships with local communities.

Skills

Retail leadership

Commercial mindset

Customer focus

Influence & resilience

Operational expertise

Job description

Select how often (in days) to receive an alert:

Select how often (in days) to receive an alert:

At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business. When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:

• Grow your career with tailored development programs
• Make your mark in a high-performing, values-led team
• Thrive your way with flexible work options

About the Opportunity

Lead the store. Grow the team. Make a difference in the community.

We’re looking for an experienced Supermarket Store Manager to lead our store and bring together great people, strong commercial results and an exceptional customer experience.

This is a hands‑on leadership role where you’ll have the opportunity to shape store culture, grow sales, build team capability and make a real impact in your local community.

In this Role, You Will:

• Lead the team: Recruit, coach, develop and inspire team members to deliver their best.
• Run the store: Own day-to-day operations, inventory, merchandising, stock management and customer experience.
• Drive performance: Take accountability for sales, profitability, budgets, costs and key store KPIs.
• Create a safe, compliant workplace: Champion WHS, food safety, hygiene and regulatory standards.
• Build local connections: Strengthen customer advocacy and relationships with local communities, producers and organisations.

You’ll bring:

• Retail leadership: 5+ years’ experience in retail, supermarket or trade‑based environments, with proven people leadership experience.
• Commercial mindset: Strong business acumen and the ability to use data and insights to drive sales, profitability and efficiency.
• Customer focus: A genuine passion for creating great customer experiences and building a strong store culture.
• Influence & resilience: Confident managing competing priorities, influencing stakeholders and making decisions in a fast‑paced environment.
• Operational expertise: Strong understanding of supermarket operations, inventory, merchandising, WHS, food safety and regulatory requirements.

What’s on Offer

• Career Growth: Endless learning and development opportunities
• Parental Leave: 12 weeks of gender‑neutral paid leave for primary carers
• Inclusive Culture: Bronze Employer for LGBTQ Inclusion
• Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)
• Mental Health: Gold accreditation by Mental Health Australia
• Flexibility: Flex Ready and Family Friendly Workplace accredited

About Us

Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125. We believe in the power of independent, family‑owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support.

We’re committed to diversity, inclusion, and sustainability - and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.

Join us and be part of something bigger!