Receptionist

Metcash; Blacktown; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Extra Leave

Career Growth

Parental Leave

Inclusive Culture

Gender pay gap transparency

Mental Health accreditation

Flexible workplace

Job summary

Metcash is seeking an energetic, organised receptionist/office coordinator to be the first point of contact for employees, visitors and customers. You will help ensure the office runs smoothly, greet guests, coordinate meeting spaces and support events and operations.

You’ll bring a passion for exceptional service, strong organizational skills and the ability to handle multiple priorities in a fast-paced environment.

Qualifications

• Previous experience in Reception, Workplace Experience, Office Coordination or Facilities.
• Excellent customer service mindset and ability to create a welcoming environment.
• Highly organized with the ability to juggle multiple priorities.
• Proactive, approachable and solutions-focused.
• Confident user of Microsoft Office and workplace systems.
• Enjoy working in a fast-paced environment where every day is different.

Responsibilities

• Deliver a warm, professional front-of-house experience for employees and visitors.
• Coordinate meeting rooms, hospitality and workplace facilities.
• Manage mail, couriers, office supplies and day-to-day office administration.
• Support workplace events, employee engagement initiatives and site activities.
• Assist with office access, onboarding activities, workplace safety and sustainability programs.
• Build strong relationships with employees, suppliers and service providers to deliver an outstanding workplace experience.

Skills

Reception experience

Customer service

Organizational skills

Proactive mindset

Microsoft Office

Fast-paced adaptability

Job description

The Metcash story began from the humble origins of our first family-owned corner store in 1927. And for almost 100 years since then, we've been backing independents and strengthening the communities we operate in.

Today, Metcash (ASX: MTS) is Australia and New Zealand's leading independent retail partner and wholesaler in the food, liquor, hardware, and tools industries, with sales of $19.5 billion in FY25. We provide our network with marketing, purchasing, warehousing, distribution and systems support

At Metcash, you're part of something bigger. We've got the heart of a small business with the strength and support of a big business. When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:

• Grow your career with tailored development programs
• Make your mark in a high-performing, values-led team
• Thrive your way with flexible work options

About the Opportunity

We're looking for an energetic, organised and customer-focused professional who loves creating exceptional experiences. As the first point of contact for our employees, customers and visitors, you'll play a pivotal role in ensuring our workplace runs seamlessly while creating a welcoming environment where people enjoy coming to work.

No two days are the same. From greeting visitors and coordinating meeting spaces to supporting workplace events, facilities and office operations, you'll be at the centre of keeping our office connected, organised and running at its best.

In this Role, You Will:

• Deliver a warm, professional front-of-house experience for employees and visitors.
• Coordinate meeting rooms, hospitality and workplace facilities.
• Manage mail, couriers, office supplies and day-to-day office administration.
• Support workplace events, employee engagement initiatives and site activities.
• Assist with office access, onboarding activities, workplace safety and sustainability programs.
• Build strong relationships with employees, suppliers and service providers to deliver an outstanding workplace experience.

You’ll bring:

• Previous experience in Reception, Workplace Experience, Office Coordination or Facilities.
• Passionate about delivering exceptional customer service.
• Highly organised with the ability to juggle multiple priorities.
• Proactive, approachable and solutions-focused.
• Confident using Microsoft Office and workplace systems.
• Enjoy working in a fast-paced environment where every day is different.

What's on Offer

• Extra Leave: 5th week of annual leave, 2 well-being days, 1 volunteer day
• Career Growth: Endless learning and development opportunities
• Parental Leave: 12 weeks of gender-neutral paid leave for primary carers
• Inclusive Culture: Bronze Employer for LGBTQ Inclusion
• Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024-2025)
• Mental Health: Gold accreditation by Mental Health Australia
• Flexibility: Flex Ready and Family Friendly Workplace accredited

About Us

Metcash is Australia's leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125. We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the 'Best Store in Their Town' by providing merchandising, operational and marketing support.
We're committed to diversity, inclusion, and sustainability - and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.

Join us and be part of something bigger!