Head of Retail Development & Store Excellence

Metcash Trading Limited; Ryde; On-site; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Extra Leave

Career Growth

Parental Leave

Inclusive Culture

Neutral Pay Gap

Mental Health

Flexibility

Job summary

Metcash Trading Limited in NSW is seeking a visionary Head of Retail Development & Store Excellence to lead the next chapter of IGA store development.

You will set the vision for retail development, lead a multidisciplinary team across format development, planning, design, project delivery, signage and equipment, and deliver major national projects from concept to fit-out with a relentless focus on quality, safety, timelines and ROI.

Qualifications

• 10+ years of experience across retail development, store expansion or capital projects within supermarkets or large-format retail.
• Significant experience leading multidisciplinary teams and complex, national-scale projects.
• Strong expertise across retail design, construction, shop fit-outs and project delivery.
• Commercial and financial acumen, including P&L, budgeting, forecasting and ROI management.
• Genuine passion for customer-led retail, innovation and creating better shopping experiences.

Responsibilities

• Set the vision for retail development — drive innovation, customer-led design and new capabilities to create best-in-class IGA store experiences.
• Lead and inspire a multidisciplinary team across format development, planning, design, project delivery, signage and equipment, building capability and future leaders.
• Deliver major national projects from concept and design through to construction and fit-out, ensuring quality, safety, compliance, timelines and budgets are achieved.
• Drive commercial performance through P&L ownership, strong governance, procurement, project financial management and a relentless focus on ROI.
• Build strategic partnerships and influence change across Metcash, state teams, independent retailers, suppliers and contractors to deliver continuous improvement and stronger retail outcomes.

Skills

Retail development leadership

Team leadership

Retail design

Project delivery

P&L management

Strategic thinking

Job description

Select how often (in days) to receive an alert:

Head of Retail Development & Store Excellence

At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business. When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:

• Grow your career with tailored development programs
• Make your mark in a high-performing, values-led team
• Thrive your way with flexible work options

About the Opportunity

Bring your retail vision to life.

This is an opportunity to lead the next chapter of store development across the IGA network. As Head of Retail Development and Store Excellence, you’ll bring a game-changing mindset to how independent supermarkets look, feel and operate — from innovation and store design through to refurbishment, construction, fit-out and equipment.

Leading a diverse, multidisciplinary team, you’ll turn big ideas into exceptional retail environments that deliver for shoppers, retailers and the business.

In this Role, You Will:

• Set the vision for retail development — drive innovation, customer-led design and new capabilities to create best-in‑class IGA store experiences.
• Lead and inspire a multidisciplinary team across format development, planning, design, project delivery, signage and equipment, building capability and future leaders.
• Deliver major national projects from concept and design through to construction and fit-out, ensuring quality, safety, compliance, timelines and budgets are achieved.
• Drive commercial performance through P&L ownership, strong governance, procurement, project financial management and a relentless focus on ROI.
• Build strategic partnerships and influence change across Metcash, state teams, independent retailers, suppliers and contractors to deliver continuous improvement and stronger retail outcomes.

You’ll bring:

You’re a senior retail development leader who combines strategic thinking with the ability to get things done.

• 10+ years’ experience across retail development, store expansion or capital projects, ideally within supermarkets or large-format retail.
• Significant experience leading multidisciplinary teams and complex, national-scale projects.
• Strong expertise across retail design, construction, shop fit-outs and project delivery.
• Commercial and financial acumen, including P&L, budgeting, forecasting and ROI management.
• A genuine passion for customer-led retail, innovation and creating better shopping experiences.

What’s on Offer

• Extra Leave: 5th week of annual leave, 2 well-being days, 1 volunteer day
• Career Growth: Endless learning and development opportunities
• Parental Leave: 12 weeks of gender-neutral paid leave for primary carers
• Inclusive Culture: Bronze Employer for LGBTQ Inclusion
• Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)
• Mental Health: Gold accreditation by Mental Health Australia
• Flexibility: Flex Ready and Family Friendly Workplace accredited

About Us

Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125. We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support.

We’re committed to diversity, inclusion, and sustainability - and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.

Join us and be part of something bigger!