Casual Guest Experience Specialist

Minor International; Sunshine Coast Regional; On-site; AUD 48,000 - 68,000; Part time

Benefits offered by this job

Career growth

Hotel discounts

Global perks

Wellness support

Parental and birthday leave

Job summary

Minor Hotels is seeking multiple casual Guest Service Agents for Oaks Sunshine Coast Seaforth Resort. You will welcome guests, assist with check-ins/outs and offer insights on local attractions, while upholding high service standards.

Successful candidates will have experience in hospitality or customer-facing roles, strong communication, and a proactive, friendly approach to guest needs. Shifts are rotating across mornings to evenings, including weekends and public holidays, with hourly rates

Qualifications

• Experience delivering high-quality guest service in hospitality or customer-facing roles.
• Strong communication and interpersonal skills across channels.
• Professional presentation and ability to adapt to varying shifts.
• Ability to work weekends, public holidays and rotating rosters.

Responsibilities

• Provide warm, efficient reception and smooth check-in/check-out for guests.
• Communicate clearly with guests and team via in-person, phone and email.
• Process reservations and updates accurately using property systems.
• Serve as main point of contact for guests throughout their stay with personalized recommendations.

Skills

Guest service

Hospitality

Communication

Customer-facing

Job description

Minor Hotels is seeking multiple casual Guest Service Agents for Oaks Sunshine Coast Seaforth Resort. You will welcome guests, assist with check-ins/outs and offer insights on local attractions, while upholding high service standards.

Successful candidates will have experience in hospitality or customer-facing roles, strong communication, and a proactive, friendly approach to guest needs. Shifts are rotating across mornings to evenings, including weekends and public holidays, with hourly rates