Subscription Renewals Specialist Industrial Sales Support

Commvault; Gladstone Regional; On-site; AUD 48,000 - 64,000; Full time

Job summary

Commvault in Gladstone, QLD, is seeking a Customer Service/Sales Support professional to liaise with customers and support the sales team. The position involves handling inbound enquiries, preparing quotations, processing orders, and data entry in the ERP system, with coordination across internal departments to ensure timely delivery.

The ideal candidate brings an industrial background (preferred in welding or safety equipment) and proficiency with ERP systems, along with strong customer-facing

Qualifications

• Industrial background preferred, especially welding or safety equipment.
• Experience using ERP and related software.
• Customer-facing experience via phone, email, or in person.

Responsibilities

• Liaise with customers and provide support for the sales team.
• Answer inbound inquiries, follow up with customers, and provide estimated timeframes for product distribution.
• Prepare quotations and enter sales orders.
• Enter data into the ERP system.
• Ensure all administration and documentation is completed efficiently.
• Liaise with internal departments to ensure delivery of goods.

Skills

ERP systems

Customer liaison

Data entry

Sales process

Portfolio management

Job description

Commvault in Gladstone, QLD, is seeking a Customer Service/Sales Support professional to liaise with customers and support the sales team. The position involves handling inbound enquiries, preparing quotations, processing orders, and data entry in the ERP system, with coordination across internal departments to ensure timely delivery.

The ideal candidate brings an industrial background (preferred in welding or safety equipment) and proficiency with ERP systems, along with strong customer-facing