Customer Success & Sales Support Specialist

Vulcan; Ipswich City; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

On the job training

Generous parental leave policy

Employee Assistance Programme

Professional but relaxed company cultu

Job summary

Vulcan in Ipswich, Australia, is seeking a motivated customer service and sales support professional to join our team.

You will process inquiries, prepare quotes, and help deliver solutions while supporting warehouse operations. We value attention to detail, teamwork, and reliable computer skills.

This role offers on-site work with on the job training and a friendly, professional culture.

Qualifications

• Experience in customer service and sales is preferred but not essential.
• Able to work independently and as part of a team.
• Excellent attention to detail.
• Proficient with computers and basic software.

Responsibilities

• Process general phone and face to face sales enquiries.
• Prepare sales quotes and orders.
• Provide suitable solutions to customers.
• Deliver excellent customer service throughout the sales process.
• Support warehouse operations, including manifests, goods receipting, entering cycle count data and filing.

Skills

Customer service

Sales experience

Attention to detail

Intermediate computer skills

Job description

Vulcan in Ipswich, Australia, is seeking a motivated customer service and sales support professional to join our team.

You will process inquiries, prepare quotes, and help deliver solutions while supporting warehouse operations. We value attention to detail, teamwork, and reliable computer skills.

This role offers on-site work with on the job training and a friendly, professional culture.