Part Time Studio Operations Specialist Cover - Richmond (VIC)

Pronto Pilates; Melbourne; On-site; AUD 41,000 - 55,000; Part time

Job summary

Pronto Pilates is seeking a part-time Studio Operations Specialist to cover our Richmond studio. This hands-on role supports the Studio Success Manager, with no fixed hours; you will be called in as needed to keep our guest experience at a 5-star level.

The position offers 8–10 hours per week, four set shifts (Mon, Wed, Fri and one weekend day), outside peak hours. Pay ranges from $30–$40 per hour, with incentives based on experience and performance.

Qualifications

• Meticulous about cleanliness and order.
• Strong organisational skills and multitasking ability.
• Self-managing with initiative to serve our members.
• Reliable in admin or supervisory roles.
• Confident in engaging with members and local businesses.
• Applicants who are investors in Pronto Pilates, or related to investors, are not eligible.

Responsibilities

• Clean, adjust and maintain exercise equipment.
• Maintain studio ambience: lighting, temperature and odours.
• Manage stock and coordinate deliveries.
• Monitor and troubleshoot the robot vacuum/mop.
• Coordinate with contractors and suppliers for maintenance.
• On-call for occasional cleaning and maintenance needs.
• Proactive engagement with members to encourage class participation.
• Promote Pronto Pilates with local businesses.
• Report studio stats to the manager.

Skills

Cleanliness and order

Organisational skills

Multitasking

Self-management

Reliability in admin/supervisory roles

Member and local business engagement

Job description

Pronto Pilates is a rapidly emerging fitness brand with new studios opening nationally.

At Pronto, our mission is…

“Pilates for the People… affordable, all-day classes so now everyone can enjoy reformer Pilates!”

Backed by an established international marketing company with 100 team members serving thousands of clients worldwide.

Our company culture is characterised by the “outward mindset”… understanding and being responsive to the needs and challenges of others. To learn more, watch this short 3-min video to see how you feel about our culture?

We are looking for a part-time, Studio Operations Specialist Cover for our Richmond studio. Currently, this role covers shifts and duties in the studio, supporting the Studio Operations Specialist. This is a hands-on, multi-faceted role reporting directly to the Studio Success Manager. As this position functions as a cover role, there are no fixed shifts or predetermined hours, and we will contact you when your services are needed.

You’ll assume responsibility for our members' experience in the studio. Every sense… what they see, hear, touch and smell to ensure a 5-star class experience every time!

Specific duties include:

• Cleaning, adjusting, and maintaining exercise equipment
• Maintaining studio comfort and ambience by monitoring lighting, temperature and any odours (with air freshening methods)
• Managing stock and coordinating deliveries
• Monitoring and troubleshooting the robot vacuum/mop (we love tech that makes our jobs easier!)
• Coordinating with contractors and suppliers for occasional studio maintenance needs
• On call to address occasional, urgent cleaning and maintenance needs
• Proactive engagement with members (we’d love you to enjoy the studio with regular classes)
• Connecting with local businesses to promote Pronto
• Reporting to your manager on essential studio stats

To secure an interview, you should possess the following qualities:

• Be meticulous about cleanliness and order (think “Marie Kondo”).
• Strong organisational skills and the ability to multitask effectively
• Self-managing and taking initiative to always serve our members well
• Proven reliability in admin or supervisory roles
• Confidence to connect with members and local businesses
• Applicants who are investors in Pronto Pilates, or who are a friend or relative of any investor, are not eligible to apply.

Experience in the Pilates or fitness industry is not necessary. We will train you on everything you need to know in our supportive and team-oriented environment.

When this cover position is needed, the hours could be an 8-10-hour/week contractual role. Nominal hours of work are Monday through Sunday, with four set shifts per week (Mon, Wed, Fri and one day on the weekend of your choosing). Working hours are flexible; however, they need to be outside of member peak hours, which are 5:15-9:00 am and 4:30-7:30 pm. In addition, there is the possibility of call-outs, events and local area networking. Compensation ranges from $30 – $40/hour (plus incentives) depending on your experience.

Ready to join an upbeat team serving the community with the life-changing benefits of Pilates?