Student Services & Operations Lead

Tafe Sa; Adelaide; On-site; AUD 92,000 - 102,000; Full time

Benefits offered by this job

Generous leave entitlements

Salary packaging options

Employee Assistance Program

Job summary

TAFE SA in Adelaide is seeking a Team Leader to provide operational leadership and manage student lifecycle initiatives and administrative functions within the faculty, ensuring the delivery of services that align with educational goals.

You will foster a positive, inclusive and student-centred work environment while ensuring compliance with relevant legislation, HR policies and contractual requirements, and you will lead complex projects and organisational change.

Qualifications

• Proven experience leading diverse business support, administrative and customer service functions, with a focus on improving operational efficiency, service delivery and student/customer outcomes.
• Demonstrated ability to manage complex projects, programs and workflows, adapt to shifting priorities, drive continuous improvement and lead organisational change aligned to strategic objectives.
• Advanced leadership, communication and stakeholder engagement skills, with the ability to build effective networks, provide sound advice, manage performance, foster accountability and work independently with sound judgement.

Responsibilities

• Provide operational leadership and management of student lifecycle initiatives and administrative functions within the faculty.
• Ensure delivery of services that align with the faculty's educational goals and customer needs.
• Foster a positive, inclusive and student-centric work environment while complying with relevant legislation, HR policies.

Skills

Leadership

Operations management

Stakeholder engagement

Job description

TAFE SA in Adelaide is seeking a Team Leader to provide operational leadership and manage student lifecycle initiatives and administrative functions within the faculty, ensuring the delivery of services that align with educational goals.

You will foster a positive, inclusive and student-centred work environment while ensuring compliance with relevant legislation, HR policies and contractual requirements, and you will lead complex projects and organisational change.