Student Hub Assistant

Australian National University; Canberra; On-site; AUD 81,000 - 88,000; Full time

Job summary

Australian National University is seeking a Student Hubs Assistant to provide student-centred support, helping students navigate administrative and academic processes across their ANU journey.

You will communicate empathetically and translate complex university terminology into clear guidance for students from diverse backgrounds, supporting orientation, course management, timetabling, fees, scholarships, examinations, graduations and current student communications.

Qualifications

• Empathetic and clear communication.
• Ability to translate complex university terminology into clear advice.

Responsibilities

• Provide student-centred support to help students navigate administrative and academic processes.
• Translate complex university terminology into clear advice for students from all cultural and linguistic backgrounds.
• Support activities related to orientation, course and program management, timetabling, fees, scholarships, examinations, graduations and current student communications.

Job description

Classification: ANU Officer 4(Administration)
Salary package: $81,296 - $87,954per annum plus 17% superannuation
Terms: 2x Full-time, Continuing

In 1946, ANU was founded to help rebuild a changing world. We’re still at it, 80 years later. For generations, our people have turned curiosity into ideas that have shaped Australia and our region. Learn more about ANU, our history and the community that has shaped us: ANU at 80

The Position

As a Student Hubs Assistant, your key priority will be to provide student-centred support to help students navigate the administrative and academic processes throughout their journey at ANU.

You will be an empathetic and clear communication, with the ability to translate complex university terminology into clear advice for students from all cultural and linguistic backgrounds.

The Student Hubs team core service is the provision of student-centred enquiry support to current and past ANU students, Alumni, staff and the wider ANU community. We also support activities related to orientation, course and program management, timetabling, fees, scholarships, examinations, graduations and current student communications.

For further information please contact, Ajay Tambay, Student Hub Team Coordinator. E: [e-mail]

The University actively encourages applications from Aboriginal and Torres Strait Islander people. For more information on employment opportunities, contact our Indigenous Employment Consultant on [e-mail]
ANU values diversity and inclusion and is committed to providing equal employment opportunities to people of all backgrounds and identities. For more information about staff equity at ANU, click here. For enquiries about the application process, or if you require reasonable adjustment to apply for this role, please contact the hiring manager on the above listed details.