Student Hub Assistant

Professional; Canberra; On-site; AUD 81,000 - 88,000; Full time

Job summary

Australian National University in Canberra seeks a Student Hubs Assistant to provide student-centred support guiding students through administrative and academic processes during their ANU journey. You will communicate empathetically and clearly, translating complex university terminology into practical advice for students from diverse backgrounds.

The Student Hubs team delivers enquiry support and services across orientation, course management, timetabling, fees, scholarships, examinations and

Job description

1d ago , from Australian National University

Classification: ANU Officer 4(Administration)
Salary package: $81,296 - $87,954per annum plus 17% superannuation
Terms: 2x Full-time, Continuing

In 1946, ANU was founded to help rebuild a changing world. We’re still at it, 80 years later. For generations, our people have turned curiosity into ideas that have shaped Australia and our region. Learn more about ANU, our history and the community that has shaped us:ANU at 80

The Position

As a Student Hubs Assistant, your key priority will be to provide student-centred support to help students navigate the administrative and academic processes throughout their journey at ANU.

You will be an empathetic and clear communication, with the ability to translate complex university terminology into clear advice for students from all cultural and linguistic backgrounds.

The Student Hubs team core service is the provision of student-centred enquiry support to current and past ANU students, Alumni, staff and the wider ANU community. We also support activities related to orientation, course and program management, timetabling, fees, scholarships, examinations, graduations and current student communications.

For further information please contact, Ajay Tambay, Student Hub Team Coordinator. E:***************@anu.edu.au

The University actively encourages applications from Aboriginal and Torres Strait Islander people. For more information on employment opportunities, contact our Indigenous Employment Consultant on ***************@anu.edu.au
ANU values diversity and inclusion and is committed to providing equal employment opportunities to people of all backgrounds and identities. For more information about staff equity at ANU, clickhere. For enquiries about the application process, or if you require reasonable adjustment to apply for this role, please contact the hiring manager on the above listed details.

Applications which do not address the selection criteria may not be considered for the position.
Please note: The preferred candidate must have rights to live and work in Australia and will be required to complete mandatory pre-employment declarations and background checks relevant to the role they have applied for, in accordance with the Background Checking Procedure and the National Higher Education Code to Prevent and Respond to Gender-Based Violence.