Student Experience & Engagement Specialist

Top Education Group Ltd.; Sydney; On-site; AUD 65,000 - 80,000; Full time

Job summary

Top Education Group Ltd. is seeking a capable Student Services Support role to assist with daily enquiries, events, and wellbeing initiatives across the Institute. You will help promote and deliver career development activities and student safety campaigns, while maintaining strong stakeholder communication.

The role suits organised and proactive individuals who enjoy working directly with learners and supporting their engagement and success across IMC campuses.

Qualifications

• Strong interpersonal and communication skills with diverse backgrounds.
• Good organisational and time-management abilities for multiple tasks.
• Proactive, reliable and collaborative approach to work.
• Clear written communication and attention to detail.
• Proficiency with Microsoft Office and digital platforms.

Responsibilities

• Respond to routine student enquiries and provide information on policies and services.
• Assist with planning, promotion and delivery of student engagement activities.
• Support the Career Development Program, workshops and events.
• Promote gender-based violence prevention and student safety initiatives.
• Assist Orientation Week, Study Support and graduation activity planning.
• Provide administrative support for internship and employability programs.

Skills

Interpersonal skills

Communication skills

Organisational skills

Time-management

Discretion & confidentiality

Microsoft Office

Digital communication platforms

Tools

Microsoft Office

Job description

Top Education Group Ltd. is seeking a capable Student Services Support role to assist with daily enquiries, events, and wellbeing initiatives across the Institute. You will help promote and deliver career development activities and student safety campaigns, while maintaining strong stakeholder communication.

The role suits organised and proactive individuals who enjoy working directly with learners and supporting their engagement and success across IMC campuses.