Student Experience & Activities Coordinator

Navitas English

Sydney

On-site

AUD 55,000 - 75,000

Full time

8 days ago

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Job summary

Navitas English is seeking a proactive Student Services & Experience Officer - Activities to ensure student experiences remain at the heart of our operations. You will deliver high-quality student support and administration, and actively gather and share feedback with the SSEM to improve service standards.

Join a team dedicated to welcoming students and maintaining a high level of service across Navitas English’s campuses and offices.

Qualifications

Commitment to providing a high standard of customer service.
Strong customer service focus when dealing with potential clients.
Culturally sensitive and patient with an approach to understand student needs.
Qualification and/ or a keen interest in sports and outdoor activities.
Ability to work within a team and independently.
Excellent written and verbal communication skills.
Highly organised with the ability to multitask and prioritise work.
Proficient in MS Office and experience in social media posting.
High school certificate or higher.
First Aid Certificate.

Responsibilities

Support student services and experiences to ensure a welcoming and high standard of service.
Provide a high level of student support and administration services.
Gather and share student feedback with the Student Services & Experience Manager (SSEM).
Collaborate with the team to enhance Navitas English operations.