Student Experience Coordinator

Uniglobal Technologies; Sydney; Hybrid; AUD 60,000 - 85,000; Full time

Job summary

IFSA is seeking a full-time, fixed-term Student Experience Coordinator for six months in Sydney to support undergraduate programs at UNSW and University of Sydney, delivering activities, advising and wellbeing support.

The role combines on-campus engagement with remote work, requires 1-2 years in study abroad or higher education, and offers pro-rata annual salary with a focus on inclusive excellence and intercultural learning.

Qualifications

• One - two years of work experience; desired industries include study abroad, higher education, hospitality, tourism, non-profit.
• Contagious enthusiasm for IFSA’s mission, vision and commitments.
• Strong time management and planning skills, with the ability to work independently to execute time-sensitive tasks and duties successfully.

Responsibilities

• Organizing and coordinating excursions, co-curricular activities and orientations for our University of NSW and University of Sydney programs.
• Conducting appreciative advising with students, including learning plan consultations, and regularly meet with students to assess their experiences and help resolve problems.
• Monitoring student integration and well-being through regular communication and campus visits.
• Completing isolation and welfare checks may also be required.
• Supporting the planning and delivery of custom programs.
• Supporting academic management of programs, including the course registration process, appreciative advising, and student learning plan consultations.
• Helping to cultivate and model practices and behaviors that reflect IFSA’s commitments of inclusive excellence, intercultural agility, individualized learning and enduring impact.
• Contributing to emergency response and student incident management based on established protocol.
• Having additional opportunities that may include contributing to other IFSA site operations via remote work and working with other IFSA departments.

Skills

Intercultural communication

Organizational skills

Event coordination

Education

Bachelor's degree or equivalent in education/arts/humanities

Job description

Australia — International Student Market

822K inbound students (2024) +10%

1. China 168K

2. India 128K

3. Nepal 57K

4. Vietnam 33K

5. Malaysia 26K

3 international branch campuses in Australia

Are you a life-long learner, curious about the world around you? Are you looking for meaningful work? Do you enjoy being a part of a student’s journey of personal, academic and intercultural growth? If so, we would love to welcome you to our global community! We are looking for one full-time, fixed-term Student Experience Coordinator for the duration of six months, starting 7 December 2026. This individual would support IFSA’s programs in Sydney, by providing academic and cultural support for undergraduate students- organizing co-curricular activities and contributing to the overall operations. The fixed-term contract would be paid the annual salary on a pro-rata basis. In this position, you will work with colleagues from our sites in Australia, the Global Health & Safety Team, Academic Programs and Student Engagement Team. You will work from home and then meet students on campus or at activities/excursions. IFSA (Institute for Study Abroad), a US-based nonprofit organization, creates global learning environments to help students gather the critical perspectives, knowledge, and skills essential for future success. With innovative programming and world-class support, IFSA delivers future-focused study abroad options in 19 countries and 48 cities around the globe. Our commitments to inclusive excellence, intercultural agility, individualized learning and enduring impact are present in every aspect of our programs. Inclusion is a driving passion of our organization. We are committed to building a community where the thoughts and opinions of all team members are valued and contribute to our collective success, just as we build programs with the same focus. If you share our unwavering commitment to Inclusive Excellence and want to join a community that actively strives to improve in all that we do, IFSA is the place for you. Learn more about IFSA at https://www.ifsa-butler.org/ In this position, your responsibilities would include: Organizing and coordinating excursions, co-curricular activities and orientations for our University of NSW and University of Sydney programs. Conducting appreciative advising with students, including learning plan consultations, and regularly meet with students to assess their experiences and help resolve problems. Monitoring student integration and well-being through regular communication and campus visits. Completing isolation and welfare checks may also be required. Supporting the planning and delivery of custom programs Supporting academic management of programs, including the course registration process, appreciative advising, and student learning plan consultations. Helping to cultivate and model practices and behaviors that reflect IFSA’s organizational commitments of inclusive excellence, intercultural agility, individualized learning and enduring impact Contributing to emergency response and student incident management based on established protocol Having additional opportunities that may include, contributing to other IFSA site operations via remote work and working with other IFSA departments such as our Custom Programs and Student Engagement for pre-travel program advising.

Requirements, Work Experience and Education One - two years of work experience; desired industries include study abroad, higher education, hospitality, tourism, non-profit. Contagious enthusiasm for IFSA’s mission, vision and commitments. Strong time management and planning skills, with the ability to work independently to execute time-sensitive tasks and duties successfully. Strong attention