Remote Student Experience Coordinator – Melbourne Programs

Institute for Study Abroad; Melbourne; Hybrid; AUD 55,000 - 75,000; Full time

Job summary

Institute for Study Abroad (IFSA) in Melbourne seeks a full-time, fixed-term Student Experience Coordinator to support undergraduate students across Australia. The role combines academic and cultural support, co-curricular activities, and program administration, with work from home and campus activities.

The position collaborates with teams across Australia and IFSA’s Global Health & Safety, Academic Programs, and Student Engagement units. A strong commitment to inclusive excellence is essential.

Qualifications

• 1-2 years of work experience in study abroad, higher education, hospitality, tourism, or non-profit.
• Enthusiasm for IFSA’s mission, vision and commitments.
• Strong time management and planning skills, with the ability to work independently on time-sensitive tasks.
• Attention to detail in managing program and administrative data.
• Experience engaging with students from diverse backgrounds including LGBTQIA+ communities.

Responsibilities

• Organize excursions and orientations for the University of Melbourne program and assist with administration for other programs in Australia.
• Conduct appreciative advising with students and regularly review learning plans.
• Monitor student integration and welfare through campus visits and regular contact.
• Support planning and delivery of custom programs.
• Assist with emergency response and incident management following established protocols.

Skills

Event coordination

Student support

Advising

Time management

Data management

Education

Undergraduate degree preferred

Job description

Institute for Study Abroad (IFSA) in Melbourne seeks a full-time, fixed-term Student Experience Coordinator to support undergraduate students across Australia. The role combines academic and cultural support, co-curricular activities, and program administration, with work from home and campus activities.

The position collaborates with teams across Australia and IFSA’s Global Health & Safety, Academic Programs, and Student Engagement units. A strong commitment to inclusive excellence is essential.