Student Experience Coordinator

Uniglobal Technologies; Northern Territory; Hybrid; AUD 60,000 - 75,000; Full time

Job summary

IFSA (Institute for Study Abroad) is seeking a dedicated Student Experience Coordinator for a full-time fixed-term role in Australia, from 7 December 2026 to 30 June 2027, with potential extension. You will support undergraduate students, organize activities, and assist with program operations across Melbourne and other sites.

The position involves remote work initially, followed by on-campus interactions, and requires collaboration with Global Health & Safety, Academic Programs, and Student

Qualifications

• One to two years of work experience in study abroad, higher education, hospitality or nonprofit sectors.
• Strong time management and organizational skills are required.
• Commitment to IFSA’s mission and inclusive excellence is essential.

Responsibilities

• Organize excursions, co-curricular activities and orientations for Melbourne programs.
• Assist with program administration across Australia and with student learning plans.
• Conduct appreciative advising and regular check-ins to support student well-being.
• Collaborate with IFSA teams on emergency response and incidents per protocol.

Skills

Time management

Organization

Communication

Enthusiasm for IFSA’s mission

Job description

Australia — International Student Market

822K inbound students (2024) +10%

1. China 168K

2. India 128K

3. Nepal 57K

4. Vietnam 33K

5. Malaysia 26K

3 international branch campuses in Australia

Are you a life-long learner, curious about the world around you? Are you looking for meaningful work? Do you enjoy being a part of a student’s journey of personal, academic and intercultural growth? If so, we would love to welcome you to our global community! We are looking for one full-time, fixed-term Student Experience Coordinator for the duration of 7 December 2026 through 30 June 2027. There is scope for continuing work after this date. This individual would support IFSA’s programs in Melbourne and beyond, by providing academic and cultural support for undergraduate students- organizing co-curricular activities and contributing to the overall operations. The fixed-term contract would be paid the annual salary on a pro-rata basis. In this position, you will work with colleagues from our sites in Australia, the Global Health & Safety Team, Academic Programs and Student Engagement Team. You will work from home and then meet students on campus or at activities/excursions. IFSA (Institute for Study Abroad), a US-based nonprofit organization, creates global learning environments to help students gather the critical perspectives, knowledge, and skills essential for future success. With innovative programming and world-class support, IFSA delivers future-focused study abroad options in 19 countries and 48 cities around the globe. Our commitments to inclusive excellence, intercultural agility, individualized learning and enduring impact are present in every aspect of our programs. Inclusion is a driving passion of our organization. We are committed to building a community where the thoughts and opinions of all team members are valued and contribute to our collective success, just as we build programs with the same focus. If you share our unwavering commitment to Inclusive Excellence and want to join a community that actively strives to improve in all that we do, IFSA is the place for you. Learn more about IFSA at https://www.ifsa-butler.org/ In this position, your responsibilities would include: Organizing and coordinating excursions, co-curricular activities and orientations for our University of Melbourne program and assist with program administration for other programs around Australia. Conducting appreciative advising with students, including learning plan consultations, and regularly meet with students to assess their experiences and help resolve problems. Monitoring student integration and well-being through regular communication and campus visits. Completing isolation and welfare checks may also be required. Supporting the planning and delivery of custom programs Supporting academic management of programs, including the course registration process, appreciative advising, and student learning plan consultations. Helping to cultivate and model practices and behaviors that reflect IFSA’s organizational commitments of inclusive excellence, intercultural agility, individualized learning and enduring impact Contributing to emergency response and student incident management based on established protocol Having additional opportunities that may include, contributing to other IFSA site operations via remote work and working with other IFSA departments such as our Custom Programs and Student Engagement for pre-travel program advising. Requirements, Work Experience and Education One - two years of work experience; desired industries include study abroad, higher education, hospitality, tourism, non-profit. Contagious enthusiasm for IFSA’s mission, vision and commitments. Strong time management