Student Communications Lead

Laureate Australia; Sydney; On-site; AUD 76,000 - 90,000; Full time

Job summary

Torrens University Australia is seeking a dedicated Student Communications Officer to develop and coordinate timely, accurate, and engaging communications across the student journey. You’ll translate complex information into accessible content for students on email, SMS, the Student Hub, and other platforms.

Collaboration with academic, operational, marketing and support teams will shape content calendars and governance.

Qualifications

• Post-secondary qualification in communications, media, journalism, marketing or related field (or equivalent).
• Strong writing and editing skills for diverse audiences across channels.
• Ability to translate complex information into clear, inclusive content.
• Strong stakeholder, organisational and project coordination abilities.

Responsibilities

• Create and coordinate student communications across email, SMS, and digital platforms.
• Maintain content calendars and ensure timely, accurate messages aligned with priorities.
• Develop communication plans for student activities and events; support governance and engagement metrics.

Skills

Strong writing

Content governance

Stakeholder coordination

Inclusive communication

Multi-channel communications

Education

Bachelor's or related qualification in communications/marketing

Tools

Sitecore

CRM / Email marketing platforms

Job description

Torrens University Australia is seeking a dedicated Student Communications Officer to develop and coordinate timely, accurate, and engaging communications across the student journey. You’ll translate complex information into accessible content for students on email, SMS, the Student Hub, and other platforms.

Collaboration with academic, operational, marketing and support teams will shape content calendars and governance.