Student Access & Triage Navigator – Course Advising

University of New England; Armidale; Hybrid; AUD 94,000 - 104,000; Full time

Benefits offered by this job

Salary packaging options

5 weeks annual leave

Christmas shutdown leave

On-campus parking

Employee Assistance Program (EAP)

Job summary

UNE's Course Advising Access and Triage Coordinator in Armidale, NSW, is a continuing, full-time role within the Student Journey portfolio. You will facilitate navigation of the university, connect students with CAPS, SAWO, Course Advising, and other services, using trauma-informed principles to support progression.

You will work with students from low SES and equity cohorts, applying professional judgement while collaborating with colleagues to develop resources and processes that improve

Qualifications

• Commitment to equity and empowerment.
• Ability to exercise professional judgement within a trauma-informed framework.
• Strong collaboration and communication skills.

Responsibilities

• Collaborate with CAPS, SAWO, Course Advising and other services to support students.
• Contribute to the development and maintenance of resources and processes to improve student experience.

Job description

UNE's Course Advising Access and Triage Coordinator in Armidale, NSW, is a continuing, full-time role within the Student Journey portfolio. You will facilitate navigation of the university, connect students with CAPS, SAWO, Course Advising, and other services, using trauma-informed principles to support progression.

You will work with students from low SES and equity cohorts, applying professional judgement while collaborating with colleagues to develop resources and processes that improve