Hybrid Student Success & Retention Advisor

University Of New England (Au); Armidale; Hybrid; AUD 70,000 - 90,000; Full time

Job summary

University of New England (AU) in Armidale seeks a Course Advising Officer to provide developmental course advising and support student retention and success. You will engage with students in person, by phone, video, and email, and contribute to self-service resources.

The role emphasizes equity, empathy, collaboration, and professional boundaries, supporting students at high risk of non-completion. UNE offers hybrid work options.

Responsibilities

• Provide developmental course advising and support student retention and success.
• Engage with students in person, by phone, video, and email.
• Contribute to self-service advising resources.

Job description

University of New England (AU) in Armidale seeks a Course Advising Officer to provide developmental course advising and support student retention and success. You will engage with students in person, by phone, video, and email, and contribute to self-service resources.

The role emphasizes equity, empathy, collaboration, and professional boundaries, supporting students at high risk of non-completion. UNE offers hybrid work options.