Student Success Advisor – Course Advising (Hybrid)

University of New England (AU); Armidale; Hybrid; AUD 82,000 - 94,000; Full time

Benefits offered by this job

Superannuation 17%

5 weeks annual leave

On campus parking

Job summary

University of New England (AU) in Armidale seeks a Course Advising Officer to provide developmental course advising and support student retention and success. You will engage with students in person, by phone, video, and email, and contribute to self-service advising resources.

The role emphasizes equity, empathy, collaboration, and professional boundaries, supporting students at high risk of non-completion. UNE offers hybrid work options and a supportive portfolio structure.

Qualifications

• The Course Advising Officer role involves developmental course advising to improve student retention and success.
• You will work with students individually and in groups via phone, video, email and face-to-face interactions.
• You will support development, maintenance and promotion of self-service online course advising resources.

Responsibilities

• Provide developmental course advising to students to understand programs and identify challenges.
• Collaborate with students in individual and group settings to support retention and success.
• Develop, maintain and promote web-based self-service course advising resources.

Job description

University of New England (AU) in Armidale seeks a Course Advising Officer to provide developmental course advising and support student retention and success. You will engage with students in person, by phone, video, and email, and contribute to self-service advising resources.

The role emphasizes equity, empathy, collaboration, and professional boundaries, supporting students at high risk of non-completion. UNE offers hybrid work options and a supportive portfolio structure.