Strategic Water Infrastructure Account Manager

Xylem; Sydney; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Market leading salary + bonus program

Company-funded income protection

Subsidised health insurance for family

Retirement plan contributions

Volunteer program with paid leave

Flexible working arrangements

Wellbeing programs and gym discounts

Additional leave entitlements

Career development pathways

Job summary

Xylem is seeking a proactive Key Account Manager – WI Transport to develop trusted partnerships and deliver water infrastructure solutions across the region. You’ll identify opportunities, manage customer pipelines, and collaborate across teams to ensure customer success.

Join a global leader in water technology with a strong focus on sustainable outcomes, flexible working arrangements, and career development opportunities within a Fortune 500 company.

Qualifications

• Experience in account management, business development or sales.
• Ability to build trusted relationships with a diverse range of stakeholders.
• Strong communication and influencing skills, with confidence engaging people at all levels.
• Experience identifying opportunities, managing customer pipelines and supporting business growth.
• Customer-centric mindset with the ability to understand needs and recommend practical solutions.

Responsibilities

• Build and nurture strong relationships with customers, contractors, consultants, industry bodies and government stakeholders.
• Develop and deliver regional sales plans that support sustainable growth and positive customer outcomes.
• Identify and support tender opportunities, infrastructure projects and emerging customer needs.
• Provide trusted advice and tailored solutions using Xylem’s Water Infrastructure products and services.
• Work closely with customers to maximise asset performance through aftermarket services, spare parts and preventative maintenance programs.
• Gather customer and market insights to help shape sales and marketing initiatives and identify future opportunities.
• Collaborate across teams to deliver an exceptional customer experience and maintain accurate CRM records.
• Support customer events, industry engagement activities and knowledge-sharing initiatives.

Skills

Account management

Sales

Customer engagement

Relationship building

Communication

Negotiation

Strategic thinking

Education

Bachelor's degree in Business/Engineering related

Tools

CRM systems

Sales analytics tools

Job description

Xylem is seeking a proactive Key Account Manager – WI Transport to develop trusted partnerships and deliver water infrastructure solutions across the region. You’ll identify opportunities, manage customer pipelines, and collaborate across teams to ensure customer success.

Join a global leader in water technology with a strong focus on sustainable outcomes, flexible working arrangements, and career development opportunities within a Fortune 500 company.