Strategic Supplier Assurance & Governance Specialist

26RACIA RAC Insurance Pty Limited; Perth; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Work‑life flexibility

Career development

Roadside assistance discounts

Community volunteering opportunities

Discounts on RAC products

Job summary

RAC Insurance is hiring a Supplier Assurance Specialist in Perth to strengthen governance and controls over outsourced services. You will oversee MSP arrangements, ensure regulatory compliance, and drive contract owner support across the organisation.

Join a purpose-led team focused on governance culture, risk management and service provider assurance. A proactive, solution‑driven mindset and strong negotiation skills are essential for success.

Qualifications

• Strong service provider or contract management and SLA development experience.
• Experience in contract lifecycle management and service provision assurance.
• Understanding of APRA standards and regulatory compliance.
• Excellent communication, negotiation and facilitation skills.
• Strong organizational and analytical problem solving abilities.
• Proactive, results-driven mindset with the ability to manage ambiguity.
• IT governance and audit background is advantageous.
• Experience in financial services or insurance sector is a plus.

Responsibilities

• Monitor and review MSP arrangements/contracts for SLA adherence and regulatory standards.
• Assure MSP services comply with regulatory and contractual requirements.
• Facilitate periodic performance reviews of service provider agreements.
• Assist in review and development of servicer provider management documents (due diligence, risk assessments).
• Maintain and review contingency plans for MSP arrangements.
• Promote awareness of provider management policies, regulatory obligations, and prudential standards.
• Lead initiatives to enhance governance practices and continuous improvement.
• Support maintenance and improvements of RAC Insurance service provider arrangements/contract repository in Protecht VRM.

Skills

SLA development

Contract lifecycle

Regulatory compliance

Communication skills

Negotiation

Problem solving

IT governance

Audit

Tools

Protecht VRM

Job description

RAC Insurance is hiring a Supplier Assurance Specialist in Perth to strengthen governance and controls over outsourced services. You will oversee MSP arrangements, ensure regulatory compliance, and drive contract owner support across the organisation.

Join a purpose-led team focused on governance culture, risk management and service provider assurance. A proactive, solution‑driven mindset and strong negotiation skills are essential for success.