Strategic Supplier Assurance Specialist

Royal Automobile Club of WA; Perth; On-site; AUD 90,000 - 120,000; Full time

Job summary

The Royal Automobile Club of WA is seeking a Supplier Assurance Specialist to oversee material service provider arrangements, ensure SLAs meet regulatory requirements, and support contract owners across RAC Insurance.

You will drive governance, conduct MSP reviews, develop due diligence and risk assessments, maintain the Protecht VRM repository, and promote a strong governance culture across the organisation.

Qualifications

• Strong contract management and SLA development experience.
• Experience in contract lifecycle management and service assurance.
• Understanding of APRA standards and regulatory compliance.
• Excellent communication, negotiation and facilitation skills.
• Analytical problem-solving and strong organizational abilities.
• IT governance and audit background is advantageous.
• Experience in financial services or insurance is a plus.

Responsibilities

• Monitor and review Material Service Provider (MSP) arrangements/contracts ensuring adherence to SLAs and regulatory standards.
• Provide assurance that material service provider arrangement services comply with regulatory and contractual requirements.
• Facilitate periodic performance reviews of service provider agreements.
• Support the review and development of key service provider management documents, including due diligence, service provider risk assessment, materiality assessments etc.
• Maintain and review contingency plans for Material Service Provider (MSP) arrangements.
• Promote awareness of service provider management policies, regulatory obligations, and prudential standards.
• Lead initiatives to enhance governance practices and continuous improvement.
• Support the maintenance and improvements of RAC Insurance service provider arrangements / contract repository stored in Protecht Vendor Risk Management (VRM) System

Skills

Contract management

SLA development

Governance & risk management

Regulatory compliance

Communication & negotiation

Analytical problem-solving

IT governance & audit

Stakeholder management

Tools

Protecht VRM

Job description

The Royal Automobile Club of WA is seeking a Supplier Assurance Specialist to oversee material service provider arrangements, ensure SLAs meet regulatory requirements, and support contract owners across RAC Insurance.

You will drive governance, conduct MSP reviews, develop due diligence and risk assessments, maintain the Protecht VRM repository, and promote a strong governance culture across the organisation.