Insurance Supplier Assurance & Governance Lead

RAC Automotive Services; Perth; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible work options

Career development

Free Roadside Assistance

Discounts on RAC products and services

Job summary

RAC Insurance in Perth is seeking a Supplier Assurance Specialist to oversee material service provider arrangements and ensure alignment with governance and regulatory standards.

You will lead governance enhancements, support contract lifecycle activities, and maintain the VRM repository in Protecht, with a focus on risk and compliance.

This role offers a values-driven culture, flexible work options, and opportunities to contribute to the WA community.

Qualifications

• Experience in service provider management and SLA development.
• Contract lifecycle management and assurance experience desirable.
• Understanding of APRA standards and regulatory compliance.
• Strong communication, negotiation, and facilitation skills.
• Excellent organizational and analytical problem-solving abilities.
• Proactive, results-driven mindset with ambiguity management.
• IT Governance and audit background advantageous.
• Experience in financial services or insurance sector a plus.

Responsibilities

• Monitor and review MSP arrangements to ensure SLAs and regulatory standards.
• Assure MSP services comply with regulatory and contractual requirements.
• Facilitate periodic performance reviews of service provider agreements.
• Support development of service provider management documents including due diligence and risk assessments.
• Maintain and review contingency plans for MSP arrangements.
• Promote awareness of service provider management policies and regulatory obligations.
• Lead governance improvement initiatives.
• Maintain RAC Insurance service provider arrangements / contract repository in Protecht VRM.

Skills

Service provider management

SLA development

Contract lifecycle management

Regulatory compliance

APRA standards

Negotiation

Communication

Organisational skills

Problem solving

IT governance

Tools

Protecht VRM

Job description

RAC Insurance in Perth is seeking a Supplier Assurance Specialist to oversee material service provider arrangements and ensure alignment with governance and regulatory standards.

You will lead governance enhancements, support contract lifecycle activities, and maintain the VRM repository in Protecht, with a focus on risk and compliance.

This role offers a values-driven culture, flexible work options, and opportunities to contribute to the WA community.