Supplier Assurance Specialist

Rac Wa; Western Australia; Vor Ort; AUD 110.000 - 140.000; Vollzeit

Benefits dieser Stelle

Free roadside assistance

Discounts on RAC products and services

Community volunteering opportunities

Zusammenfassung

RAC Insurance is seeking a Supplier Assurance Specialist to oversee material service provider arrangements, ensuring regulatory and contractual compliance. You will support contract owners, governance, and risk assessment activities within the Strategy, Governance & Partnerships team.

The role focuses on MSP oversight, due diligence, performance reviews, and maintaining governance documents. Experience in contract management and APRA standards is preferred. WA-based, hybrid options may apply.

Qualifikationen

• Strong service provider or contract management and SLA development experience.
• Experience in contract lifecycle management and service provision assurance.
• An understanding of APRA standards and regulatory compliance.

Aufgaben

• Monitor and review MSP arrangements/contracts ensuring adherence to SLAs and standards.
• Provide assurance that MSP services comply with regulatory and contractual requirements.
• Facilitate periodic performance reviews of service provider agreements.
• Support the development of due diligence, risk assessments and materiality analyses.
• Maintain contingency plans for MSP arrangements.
• Promote awareness of service provider policies, obligations and prudential standards.
• Lead governance improvement initiatives across the organisation.
• Maintain RAC Insurance service provider arrangements / VRM in Protecht.

Kenntnisse

Contract management

SLA development

Governance oversight

Regulatory compliance

Negotiation skills

Risk assessment

Tools

Protecht VRM

Jobbeschreibung

With over 1.3 million members RAC is one of WA’s most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be “The driving force for a better WA.”

Join our dynamic Strategy, Governance & Partnerships team at RAC Insurance as a Supplier Assurance Specialist. You’ll play a crucial role in ensuring that our materially outsourced services and activities align with RAC Insurance Strategy, Service Provider Management policy and procedures and regulatory requirements. This includes conducting governance oversight, supporting contract owners, and driving a strong governance culture across the organisation.

Key Responsibilities

• Monitor and review Material Service Provider (MSP) arrangements/contracts ensuring adherence to SLAs and regulatory standards.
• Provide assurance that material service provider arrangement services comply with regulatory and contractual requirements.
• Facilitate periodic performance reviews of service provider agreements.
• Support the review and development of key servicer provider management documents, including due diligence, service provider risk assessment, materiality assessments etc,
• Maintain and review contingency plans for Material Service Provider (MSP) arrangements.
• Promote awareness of service provider management policies, regulatory obligations, and prudential standards.
• Lead initiatives to enhance governance practices and continuous improvement.
• Support the maintenance and improvements of RAC Insurance service provider arrangements / contract repository stored in Protecht Vendor Risk Management (VRM) System

What You’ll Bring

• Strong service provider or contract management and SLA development experience.
• Prior experience in contract lifecycle management and service provision assurance is desirable.
• An understanding of APRA standards and regulatory compliance.
• Strong communication, negotiation, and facilitation skills.
• Excellent organizational and analytical problem-solving abilities.
• A proactive, results-driven mindset with the ability to manage ambiguity.
• IT Governance and audit background are advantageous.
• Experience in the financial services or insurance sector is a plus.

What can we offer you?

• A workplace culture where our people feel valued, respected and empowered
• Work in flexible ways that meet work/life commitments and support wellbeing
• Be part of a purpose led organisation that gives back to the WA community
• An environment that values ongoing career development
• Free Roadside Assistance and discounts on RAC products and services including Holiday Parks and Resorts, Security, Finance, Auto Services and Insurance
• Opportunities for community engagement and corporate volunteering

This is an exciting opportunity to support the RAC Insurance business with their service provider arrangements ensuring regulatory and agreed service level / service delivery requirements are met.

Applications Close COB Friday 20th November 2026.

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