Strategic Student Communications Lead — Advising & Campaigns

CQUniversity; Rockhampton Regional; On-site; AUD 126,000 - 136,000; Full time

Benefits offered by this job

17% superannuation

5.4 weeks annual leave + Christmas/New

10 days personal/sick leave

7.25 hours engaged service leave

Career development opportunities

Employee Assistance Program andFitness

Job summary

CQUniversity in Australia invites applications for the role of Coordinator, Student Advising Communications. The position leads the design and delivery of strategic, data-informed student communications across channels to support successful student journeys.

Using automation tools and analytics, you will develop targeted campaigns, analyze campaign performance and manage student interactions to improve retention, satisfaction and outcomes across CQUniversity's regional footprint.

Qualifications

• Qualifications or extensive experience in communications, marketing, student engagement.
• Experience developing and managing multi-channel campaigns.
• Knowledge of email marketing platforms and automation tools.
• Experience analyzing campaign performance data to improve outcomes.
• Strong stakeholder engagement and leadership capability.

Responsibilities

• Lead design and delivery of strategic, data-informed student communications.
• Leverage automation tools and digital platforms to targeted campaigns.
• Analyse student data to improve engagement and outcomes.
• Manage student interactions using communication systems.
• Provide leadership in coordinating advising communications.

Skills

Stakeholder engagement

Communication

Leadership

Email marketing

Automation tools

SQL

Campaign analysis

Multi-channel campaigns

Education

Relevant qualifications/experience

Tools

Email marketing platforms

Automation tools

SQL

Job description

CQUniversity in Australia invites applications for the role of Coordinator, Student Advising Communications. The position leads the design and delivery of strategic, data-informed student communications across channels to support successful student journeys.

Using automation tools and analytics, you will develop targeted campaigns, analyze campaign performance and manage student interactions to improve retention, satisfaction and outcomes across CQUniversity's regional footprint.