Strategic Solutions Account Manager – Sydney

HealthShare; Sydney; Hybride; AUD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Hybrid work 2 days in office

Birthday leave

Wellness Days

Social events

Employee assistance program

Collaborative culture

Résumé du poste

HealthShare in Sydney is seeking a Specialist Solutions Account Manager to deliver outcomes for medical specialist clients. You’ll manage a diverse portfolio, balancing high-value relationships with a broader client base and ensuring responsive support.

You’ll drive retention, identify growth opportunities, and partner with Sales, Product and Customer Success to deliver value while contributing to continuous improvement and a high-performing culture.

Qualifications

• Experience in account management, customer success, sales or a client-facing role.
• Ability to manage multiple priorities and a varied client portfolio.
• Strong communication and relationship-building skills.

Responsabilités

• Build strong, long-term relationships with medical specialist clients.
• Act as the primary point of contact and trusted advisor.
• Own retention, renewals and growth across your portfolio.
• Identify and convert upsell and cross-sell opportunities.
• Hold regular client meetings, virtual and in-person when required.
• Deliver proactive, high-quality service and resolve client issues quickly.

Connaissances

Account management

Customer success

Sales

Client-facing

Salesforce

Outils

Salesforce

Description du poste

HealthShare in Sydney is seeking a Specialist Solutions Account Manager to deliver outcomes for medical specialist clients. You’ll manage a diverse portfolio, balancing high-value relationships with a broader client base and ensuring responsive support.

You’ll drive retention, identify growth opportunities, and partner with Sales, Product and Customer Success to deliver value while contributing to continuous improvement and a high-performing culture.