Strategic Service Sales Manager

Vertiv Group Corporation; Sydney; On-site; AUD 110,000 - 140,000; Full time

Job summary

Vertiv Sydney is seeking a Business Development Manager to strengthen customer relationships and drive service growth across strategic accounts. You will build a robust pipeline of service opportunities, target renewals, warranty-to-service conversions, and upsell opportunities, while engaging at C‑suite levels and aligning with cross‑functional teams to deliver value.

The role focuses on expanding service coverage on install bases not under maintenance and delivering compelling proposals.

Qualifications

• 3–5 years experience in service sales.
• Business development experience.
• Strong commercial acumen.

Responsibilities

• Own and execute service sales strategy.
• Manage Sales Funnel and forecasting.
• Drive service growth in Strategic Accounts.
• Engage with C-suite and senior leaders.
• Support account managers to maximize revenue and retention.
• Identify and secure new service contracts opportunities.
• Build relationships through proactive communication and onsite engagement.
• Collaborate with cross‑functional teams to improve customer experience.

Skills

Service sales

Business development

Commercial acumen

Education

Tertiary qualification

Job description

Vertiv Sydney is seeking a Business Development Manager to strengthen customer relationships and drive service growth across strategic accounts. You will build a robust pipeline of service opportunities, target renewals, warranty-to-service conversions, and upsell opportunities, while engaging at C‑suite levels and aligning with cross‑functional teams to deliver value.

The role focuses on expanding service coverage on install bases not under maintenance and delivering compelling proposals.