Strategic Relationship Manager, Mortgage Broker Channel

Commonwealth Bank; Melbourne; On-site; AUD 110,000 - 160,000; Full time

Job summary

Commonwealth Bank is seeking a Relationship Manager to strengthen ties with mortgage brokers and advisers within Third Party Banking. You will drive profitable growth by delivering exceptional service, promoting home loan products, and supporting brokers with expert product and policy guidance.

In this role you’ll actively develop broker relationships, lead client-facing activities, and contribute to overall sales targets while navigating regulatory developments and maintaining a strong service

Qualifications

• Excellent industry knowledge of local and national housing and mortgage broker markets.
• Prior experience and knowledge of mortgage/lending products and services.
• Strong sales, business development and relationship management skills with good communication.
• Commercial acumen and understanding of credit and risk policies.
• Intermediate MS Excel skills and ability to perform statistical analysis (preferred).
• Tertiary qualifications in a related business field (preferred).

Responsibilities

• Proactively grow broker client base and maintain regular client calls and visits.
• Act as lead aggregator and support our Platinum/Elite broker base.
• Apply knowledge of CommBank products to meet sales and growth targets.
• Provide accurate loan structuring and policy support to brokers.
• Identify training needs and drive broker knowledge and service improvements.
• Own customer needs and deliver suitable solutions while maximizing settlements.
• Deliver client group presentations and participate in banking events and networking.
• Support regulatory changes and incorporate them into broker education.

Job description

Commonwealth Bank is seeking a Relationship Manager to strengthen ties with mortgage brokers and advisers within Third Party Banking. You will drive profitable growth by delivering exceptional service, promoting home loan products, and supporting brokers with expert product and policy guidance.

In this role you’ll actively develop broker relationships, lead client-facing activities, and contribute to overall sales targets while navigating regulatory developments and maintaining a strong service