Broker Relationship Manager – Home Lending Growth

Commonwealth Bank Of Australia; Melbourne; On-site; AUD 100,000 - 140,000; Full time

Job summary

Commonwealth Bank of Australia in Melbourne seeks a Relationship Manager to nurture broker relationships, drive third-party banking sales, and promote home loan products. You will support brokers with loan structuring and policy guidance, while expanding the Platinum/Elite broker base.

The role requires strong customer service, sales experience, and knowledge of housing markets. A tertiary business qualification is preferred, with a focus on delivering exceptional broker services.

Qualifications

• Excellent relationship-building and client servicing skills.
• Strong sales aptitude with ability to grow broker networks.
• Clear communication, written and verbal.
• Knowledge of housing and mortgage broker markets.
• Ability to interpret credit and risk policies.

Responsibilities

• Proactively develop broker client base and maintain regular calls/visits.
• Act as lead aggregator for Platinum and Elite broker base.
• Promote CommBank home loans and banking products to brokers.
• Provide accurate loan structuring support and policy guidance to brokers.
• Identify training needs and improve broker knowledge and service standards.
• Deliver presentations and participate in client events to manage relationships.

Skills

Relationship management

Sales experience

Communication skills

Education

Bachelor degree or related field

Tools

MS Excel

Job description

Commonwealth Bank of Australia in Melbourne seeks a Relationship Manager to nurture broker relationships, drive third-party banking sales, and promote home loan products. You will support brokers with loan structuring and policy guidance, while expanding the Platinum/Elite broker base.

The role requires strong customer service, sales experience, and knowledge of housing markets. A tertiary business qualification is preferred, with a focus on delivering exceptional broker services.