Strategic Real Estate Ops & Buyer Services Lead

The Mathews Group Real Estate; Perth; On-site; AUD 108,000 - 132,000; Full time

Job summary

The Mathews Group Real Estate in Perth is seeking an Operations Manager | Buyer Services Manager to lead daily operations and buyer service activities in a fast-paced, high-performing real estate team.

You’ll work closely with the Director to keep the business organised, respond promptly to client inquiries and coordinate campaigns while building relationships with buyers and vendors. A proactive mindset and strong CRM use are essential.

Qualifications

• Must hold or be willing to obtain current Real Estate Sales Representative registration.
• Excellent communication and relationship-building skills.
• Highly organised with attention to detail and proactive mindset.

Responsibilities

• Supporting the Director with day-to-day operational and administrative tasks.
• Coordinating pre-market and scheduled property campaigns.
• Managing calendars, appointments and follow-up processes.
• Liaising with clients, vendors, suppliers and other stakeholders.
• Answering calls and responding to client and buyer enquiries.
• Managing buyer follow-up, database records and CRM activity.
• Building and maintaining strong relationships with prospective buyers.
• Matching buyers with suitable properties and identifying opportunities.
• Attending and assisting with open homes and buyer appointments.
• Assisting with the general day-to-day running of the business.

Skills

Excellent communication

Highly organised

Relationship building

Phone etiquette

Education

Real Estate Sales Representative registration

Driver's licence

Tools

CRM software

Job description

The Mathews Group Real Estate in Perth is seeking an Operations Manager | Buyer Services Manager to lead daily operations and buyer service activities in a fast-paced, high-performing real estate team.

You’ll work closely with the Director to keep the business organised, respond promptly to client inquiries and coordinate campaigns while building relationships with buyers and vendors. A proactive mindset and strong CRM use are essential.