Interim Training Operations Manager

Moncel; Melbourne; Presencial; AUD 110.000 - 170.000; Jornada completa

Descripción de la vacante

Rendezvous Hotel Melbourne is seeking a Food & Beverage Operations Manager to lead dining, conferencing and events across the venue. You will be a hands-on, visible leader who drives service excellence, commercial results and memorable guest experiences in a historic Melbourne hotel.

Reporting to the General Manager, you will develop talent, optimise operations and collaborate with the Executive Chef and hotel leadership to elevate guest satisfaction and business performance.

Formación

• 3–5+ years' leadership in hotel F&B operations.
• Strong experience in conferencing and events within a hotel.
• Excellent stakeholder management and communication.

Responsabilidades

• Lead all F&B, conferencing and events operations.
• Drive guest satisfaction and service excellence.
• Deliver revenue, profitability and productivity targets.
• Maximise venue utilisation and identify growth opportunities.
• Manage labour costs, rostering, inventory and suppliers.
• Oversee conferences, meetings, weddings and events.
• Recruit, coach and develop high-performing teams.
• Foster a positive, inclusive and accountable culture.
• Ensure food safety, liquor licensing and WHS compliance.
• Partner with leadership to enhance guest experience and outcomes.

Conocimientos

Leadership experience

Conferencing & events

Commercial acumen

Team leadership

Stakeholder management

Proactive leadership

Hospitality adaptability

Guest experience focus

Descripción del empleo

Food & Beverage Operations Manager - Rendezvous Hotel Melbourne | Melbourne CBD

Food & Beverage Operations Manager is for a hands‑on leader who brings our dining, conferencing and events experiences to life. With a passion for exceptional hospitality, this role inspires high‑performing teams, delivers outstanding guest experiences and drives commercial success across all food and beverage operations. Through strong leadership, operational excellence and a commitment to continuous improvement, they play a key role in enhancing Rendezvous Hotel Melbourne's reputation as a leading destination for dining, meetings and memorable events.

Reporting directly to the General Manager, this is an exciting opportunity to play a key leadership role in a hotel renowned for its rich history, exceptional service standards, and premium events offering.

About Rendezvous Hotel Melbourne

Perfectly positioned on Flinders Street, Rendezvous Hotel Melbourne is one of the city's most recognised and historic hotels. Blending timeless heritage charm with contemporary hospitality, the hotel features 340 guest rooms and suites, extensive conferencing and event facilities, and a range of food and beverage experiences catering to both corporate and leisure travellers.

With a strong reputation for hosting conferences, weddings, gala dinners, meetings and special events, Rendezvous Hotel Melbourne offers a unique opportunity to lead diverse hospitality operations within a landmark Melbourne destination.

The Opportunity

As Food & Beverage Operations Manager, you will oversee the day-to-day performance of the hotel's food and beverage outlets, conferencing and events operations. You will be a visible and engaging leader, supporting your team on the floor, delivering exceptional service standards, and driving strong commercial results across all areas of the business. Working closely with the Executive Chef and hotel leadership team, you will help shape memorable guest experiences, develop talented hospitality professionals, and maximise operational performance.

Key Responsibilities

• Lead all food and beverage, conferencing and events operations.
• Drive exceptional guest satisfaction and service excellence.
• Deliver revenue, profitability and productivity targets.
• Maximise venue utilisation and identify opportunities to grow business performance.
• Manage labour costs, rostering, inventory and supplier relationships.
• Oversee the successful delivery of conferences, meetings, weddings and special events.
• Recruit, coach and develop high‑performing teams.
• Foster a positive, inclusive and accountable team culture.
• Ensure compliance with food safety, liquor licensing and WHS requirements.
• Partner with the leadership team to continuously enhance the guest experience and commercial outcomes.

About You

• 3-5+ years' leadership experience within hotel food and beverage operations.
• Strong experience managing conferencing and events within a hotel environment.
• Demonstrated commercial acumen and financial management capability.
• A proven track record of leading, engaging and developing successful teams.
• Excellent stakeholder management and communication skills.
• A proactive, solutions-focused leadership style.
• The ability to thrive in a fast-paced, high-volume hospitality environment.
• A commitment to delivering exceptional guest experiences every day.

Why Join Us?

This is a unique opportunity to lead food and beverage operations within one of Melbourne's most established and recognised hotels. You'll join a passionate team, work within an iconic venue, and play a pivotal role in delivering memorable guest experiences across accommodation, dining, conferencing and events.

If you're ready to take the next step in your hospitality leadership career and make a meaningful impact in a well-established premium hotel environment, we'd love to hear from you.