Strategic Mid‑Market Account Growth Manager

Mindbody; Australia; On-site; AUD 90,000 - 120,000; Full time

Job summary

Mindbody is seeking a Mid Market Account Manager based in Australia, responsible for owning the commercial relationships of mid-market wellness brands.

Your role involves strategic account management, retention, and growth. You'll work closely with internal teams to ensure clients derive maximum value from our platform and maintain executive-level relationships for sustained success.

We value diversity and encourage individuals from various backgrounds to apply.

Qualifications

• 2-3+ years in account management, customer success, consulting, or strategic sales.
• Demonstrated success managing commercial relationships across complex accounts.
• Proven ability to influence decision-making at the executive level.
• Strong commercial acumen with contract negotiation experience.
• Excellent communication and negotiation skills.
• Comfortable in a hybrid operational model.

Responsibilities

• Own the commercial relationship for a portfolio of mid-market brands.
• Develop and execute strategic account plans for expansion.
• Lead multi-year renewal and upsell negotiations.
• Monitor account health and take action to mitigate churn risk.
• Partner cross-functionally with various departments.

Skills

Account management

Customer success

Strategic sales

Commercial relationships

Negotiation skills

Data-driven mindset

Excellent communication

Organizational skills

Job description

Mindbody is seeking a Mid Market Account Manager based in Australia, responsible for owning the commercial relationships of mid-market wellness brands.

Your role involves strategic account management, retention, and growth. You'll work closely with internal teams to ensure clients derive maximum value from our platform and maintain executive-level relationships for sustained success.

We value diversity and encourage individuals from various backgrounds to apply.