Strategic Key Account Lead – Retail Tech

Johnson Controls, Inc.; Sydney; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Flexible work environment

Autonomous work

Career development programs

Global network

Job summary

Johnson Controls/ Sensormatic Solutions is seeking a high-performing Key Account Manager based in Sydney to drive growth across Australia and New Zealand. You will expand strategic customer relationships, develop new business, manage channel partnerships, and support global retail accounts in the ANZ region.

You will work with local, regional, and global teams to deliver innovative retail technology solutions to major retailers, leading complex deals from discovery to contract closure and

Qualifications

• Proven success in enterprise sales or account management within retail tech or related industries.
• Experience selling complex technology solutions to large enterprises.
• Strong business development with ability to generate and close opportunities.
• Expertise in consultative and value-based selling and strategic relationships.
• Experience engaging with senior executives and C-suite stakeholders.
• Experience using CRM platforms and analytics for pipeline management.

Responsibilities

• Grow revenue and market share across an assigned portfolio of retail customers.
• Develop and execute strategic account plans for retention and expansion.
• Identify, qualify, and secure new business opportunities across key retail verticals.
• Maintain a strong sales pipeline via proactive prospecting and market engagement.
• Partner with channel partners, distributors, and tech alliances to expand penetration.
• Lead complex sales opportunities from discovery through negotiations and closure.
• Act as trusted advisor to senior customer stakeholders and propose value-driven solutions.
• Collaborate with cross-functional teams to ensure successful customer outcomes.
• Maintain accurate pipeline management, forecasting, and opportunity tracking in Salesforce.

Skills

Enterprise sales

Account management

Business development

Consultative selling

Value-based selling

Executive stakeholder engagement

Salesforce CRM

Tools

Salesforce

Job description

Johnson Controls/ Sensormatic Solutions is seeking a high-performing Key Account Manager based in Sydney to drive growth across Australia and New Zealand. You will expand strategic customer relationships, develop new business, manage channel partnerships, and support global retail accounts in the ANZ region.

You will work with local, regional, and global teams to deliver innovative retail technology solutions to major retailers, leading complex deals from discovery to contract closure and