Strategic HR & Operations Executive

The After School Klub; Sydney; On-site; AUD 130,000 - 180,000; Full time

Job summary

TASK, a privately owned Outside School Hours Care provider in NSW, is seeking an Executive Manager, People and Operations to lead a 5-person support office spanning family accounts, engagement, IT and HR. You will be the senior HR expert, guiding employment relations and WHS across 40 NSW services in a fast-paced environment.

You may come from HR operations leadership or senior operations with HR expertise; you’ll drive practical fixes, calm teams, and turn ideas into reliable ways of working

Qualifications

• Senior leadership experience in a complex, multi-site or service-based organisation.
• Deep knowledge of Australian workplace legislation, employment relations and HR practice.
• Experience leading diverse teams and improving processes across an organisation.

Responsibilities

• Lead, coach and set clear priorities for a multidisciplinary support office team.
• Advise the CEO and leaders on complex people, employment relations and workforce matters.
• Strengthen employee experience, engagement, retention and HR processes.
• Oversee family accounts, enquiries, enrolment conversion and service utilisation.
• Provide executive oversight of business systems, technology support and office operations.
• Use data to spot risks and opportunities, improve performance and support sound commercial decisions.
• Build clear service standards, controls and reporting so TASK's services get the support they need.

Job description

TASK, a privately owned Outside School Hours Care provider in NSW, is seeking an Executive Manager, People and Operations to lead a 5-person support office spanning family accounts, engagement, IT and HR. You will be the senior HR expert, guiding employment relations and WHS across 40 NSW services in a fast-paced environment.

You may come from HR operations leadership or senior operations with HR expertise; you’ll drive practical fixes, calm teams, and turn ideas into reliable ways of working