Strategic Fleet Relationship Manager Flexible Hours & Growth

Toyota Finance Australia Ltd; Western Australia; On-site; AUD 100,000 - 140,000; Full time

Benefits offered by this job

Flexible hours

Career development

26 weeks paid primary carers leave

8 weeks paid parental leave for second

Wellness facilities

Volunteer days

Employee car benefit

Community grants fund

Job summary

Toyota Finance Australia’s Fleet Management team seeks a driven Relationship Account Manager based in Subiaco, WA. You will grow strategic customer relationships, deliver Customer Value Plans, and drive retention and profitability across the Toyota family and value chain.

You’ll analyse fleet data, present tailored solutions, and collaborate with customers, dealers and OneToyota partners to expand the portfolio while managing risk and ensuring compliance.

Qualifications

• Experience or knowledge within the fleet management, finance and/or automotive industry.
• Exceptional communication and stakeholder engagement skills, with the ability to build credibility and influence at all levels.
• Strong presentation and facilitation skills, with confidence leading customer meetings and business reviews.

Responsibilities

• Managing and growing an assigned portfolio of customers, identifying opportunities to increase penetration across the Toyota family and value chain.
• Driving customer retention, business expansion and upsell opportunities across fleet management and mobility solutions, including KINTO.
• Achieving sales and performance targets across settlements, margins, fee income and other key business measures.
• Developing and maintaining strategic Customer Value Plans to identify growth opportunities and strengthen customer partnerships.
• Analysing fleet portfolio data to deliver tailored recommendations and customised solutions that meet customer needs.
• Building and maintaining strong relationships with key stakeholders, including customers, dealers, suppliers and OneToyota partners.
• Conducting engaging customer meetings, business reviews and presentations that add value and support long-term partnerships.
• Proactively managing portfolio risk and ensuring compliance across areas such as credit, arrears, residual values and acceptable goods requirements.

Skills

Fleet management knowledge

Stakeholder engagement

Presentation skills

Consultative mindset

Time management

Relationship building

Job description

Toyota Finance Australia’s Fleet Management team seeks a driven Relationship Account Manager based in Subiaco, WA. You will grow strategic customer relationships, deliver Customer Value Plans, and drive retention and profitability across the Toyota family and value chain.

You’ll analyse fleet data, present tailored solutions, and collaborate with customers, dealers and OneToyota partners to expand the portfolio while managing risk and ensuring compliance.