Strategic Enterprise Media Account & Success Manager

Hatch; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

Streem is seeking an Account Manager to own a portfolio of enterprise clients across diverse industries and drive proactive support, platform expertise and strong relationship management.

You’ll onboard users, deliver platform training, configure client accounts, and produce reports while collaborating with Product and Support to advocate for customer needs. A customer-centric, proactive approach is essential.

Qualifications

• Experience managing enterprise accounts across diverse industries.
• Proactive support and customer advocacy.
• Strong ability to train users and onboard new customers.

Responsibilities

• Onboard users and drive platform adoption.
• Deliver platform training to enterprise clients.
• Configure client accounts and set up reports.
• Produce regular account reports and insights.
• Collaborate with Product and Support to represent customer needs.

Skills

Account management

Relationship management

Training delivery

Onboarding

Client reporting

Job description

Streem is seeking an Account Manager to own a portfolio of enterprise clients across diverse industries and drive proactive support, platform expertise and strong relationship management.

You’ll onboard users, deliver platform training, configure client accounts, and produce reports while collaborating with Product and Support to advocate for customer needs. A customer-centric, proactive approach is essential.