Strategic CSM Lead: Data, Analytics & AI Strategy

Leadout Capital; Melbourne; On-site; AUD 150,000 - 210,000; Full time

Job summary

Leadout Capital seeks a Customer Success Manager, Senior Manager with expertise in Tableau and data analytics strategy to drive value for signature customers. You will partner across data, analytics, and AI initiatives, embedding insights into business workflows and governance models.

You will lead multi-org deployments, shape analytics maturity, and influence executive stakeholders to ensure maximum ROI on Tableau and Salesforce investments.

Qualifications

• Experience in strategic consulting, Customer Success or SaaS.
• Hands-on BI/analytics experience with Tableau or similar.
• Strong analytics strategy and governance knowledge.

Responsibilities

• Drive analytics adoption and governance across multi-org customers.
• Lead ROI-driven engagement and measure business impact.
• Coordinate complex programs and cross-team engagement.
• Develop analytics maturity and data culture strategies.
• Mentor team members and manage risk and governance.

Skills

Strategic consulting experience

Customer Success/SaaS experience

BI/Analytics experience

Executive communication

Tools

Tableau

Power BI

Qlik

Looker

Job description

Leadout Capital seeks a Customer Success Manager, Senior Manager with expertise in Tableau and data analytics strategy to drive value for signature customers. You will partner across data, analytics, and AI initiatives, embedding insights into business workflows and governance models.

You will lead multi-org deployments, shape analytics maturity, and influence executive stakeholders to ensure maximum ROI on Tableau and Salesforce investments.