Strategic Communications Manager

Sylvanvale; Western Australia; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Health and wellbeing programs

Free 24/7 onsite gym

Subsidised corporate apparel

Social club benefits

Supportive team environment

Job summary

The Public Transport Authority (PTA) is seeking an experienced Strategic Communications Manager to lead our strategic communications, marketing and brand activities. Reporting to the Manager Customer Communications, you will guide a high-performing team and shape integrated strategies that support organisational priorities and major projects.

You will provide strategic advice to senior stakeholders, manage suppliers and contracts, and use customer insights to drive outcomes, working across

Qualifications

• Experience developing and delivering integrated communication and marketing strategies.
• Strong leadership capability to motivate and develop team members.
• Excellent stakeholder engagement and relationship management.
• Ability to influence and provide trusted advice.
• Excellent written, verbal and presentation skills.
• Proactive, adaptable and customer-focused approach.

Responsibilities

• Lead the PTA's strategic communications, marketing and brand activities.
• Oversee development and delivery of integrated communication strategies that support organisational priorities, major projects and customer-focused initiatives.
• Provide strategic advice to senior stakeholders and build strong partnerships.
• Manage key suppliers and contracts.
• Lead a high-performing team delivering results in a fast-paced environment.

Skills

Strategic thinking

Leadership

Stakeholder management

Communications skills

Public relations

Marketing acumen

Presentation skills

Customer-focused

Education

Tertiary qualifications in communications/marketing

Job description

About the Job

We are seeking an experienced and passionate Strategic Communications Manager to lead the PTA's strategic communications, marketing and brand activities.

Reporting to the Manager Customer Communications, you will lead a high-performing team and oversee the development and delivery of integrated communication and marketing strategies that support organisational priorities, major projects and customer-focused initiatives.

This is a unique opportunity to shape the reputation of some of Western Australia's most recognised brands, including Transperth and Transwa. You'll provide strategic advice to senior stakeholders, build strong partnerships, manage key suppliers and contracts, and use customer insights to drive meaningful outcomes.

You'll join a high-energy, collaborative team that thrives on solving problems, thinking creatively and delivering results in a fast-paced environment. We value resilience, initiative, teamwork and a good sense of humour. In return, you'll have the opportunity to work across diverse projects and stakeholders while making a genuine impact on how the PTA connects with its customers.

About You!

To succeed in this role, you will be a strategic thinker, exceptional communicator and inspiring leader with the ability to deliver impactful communications and marketing outcomes in a complex environment.

You will possess:

• Tertiary qualifications in communications, marketing, advertising or a related discipline, and/or significant relevant experience.
• Experience developing and delivering integrated communication and marketing strategies.
• Strong leadership capability with the ability to motivate, coach and develop team members.
• Excellent stakeholder engagement and relationship management skills, including the ability to influence and provide trusted advice.
• Well-developed strategic thinking, problem-solving and decision-making capabilities.
• Experience managing competing priorities and delivering outcomes in a fast-paced environment.
• Outstanding written, verbal and presentation skills.
• A proactive, adaptable and customer-focused approach.

About Us

The Public Transport Authority (PTA) is a leader in its field, driven by a simple and powerful purpose: getting everyone there. Through constant care, education and forward thinking, we provide a world-class network and workplace that will get everyone there.

Under the PTA, Western Australia’s public transport system is the best in Australia and among the most efficient, clean and safe networks globally. With over 150 million boardings across all services during FY25/26, our buses, ferries and trains move the people of WA where they need to go.

Moving millions of people requires the skill and commitment of a talented workforce, one that is fostered by a culture of inclusivity and benefits from its diversity. This is ultimately what ensures the PTA delivers on our purpose while upholding our values every step of the way.

Our Values

The PTA’s Values define what is important to us. Knowing our values helps you understand how we do business and what is expected of you as an employee of the PTA.

Upholding these values and applying them to your work requires a genuine and committed understanding.

Safety - We are committed to safety and protecting your future.

Respect - We value and respect our customers, suppliers and each other.

Recognition - We recognise each other for achievement, initiative and innovation.

Integrity - We are honest and ethical.

Sustainability - We consider the long-term economic, social and environmental impact of everything we do.

You can expect.

• Opportunities to grow through personal development and career pathways
• Health and Wellbeing programs including access to a free 24/7 onsite Gym
• Subsidised Corporate Apparel and Spectacles
• Supportive Team Environment
• Opportunity to join our Social Club offering savings and benefits all year round

There is one permanent full-time opportunity available for an immediate start. Applicants assessed as suitable through this process may be used to fill similar vacancies both fixed term and permanent that may arise within the next 12 months.

To be eligible to work permanently at the PTA you must be either an Australian Citizen, have Permanent Residency status or hold a current visa with permanent working rights in Australia.

The PTA is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.

Further Information

Please refer to the attached Job Description Form (JDF) for full details about the position, including any specific requirements relevant to appointment.

Please contact Sophie Oliver, Manager Customer Communications on 08 93262113 for specific information about the role.

For more information about the PTA, please visit www.pta.wa.gov.au.

For technical difficulties, please contact the RAMS helpdesk at 1300 733 056 or email [e-mail].