Strategic Collections Lead (SAP) – High-Value Accounts

Bega-Cheese; Melbourne; On-site; AUD 70,000 - 100,000; Full time

Job summary

Bega Group is seeking an experienced Collections Officer to protect cash flow across our high-value, high-volume Non-Grocery portfolio. You will own end-to-end collections for assigned accounts, applying disciplined credit judgment to recover debt and minimise aged debt while maintaining trading terms.

In this fast-moving role, you will collaborate with Sales, Customer Service and Finance to implement effective collection strategies, resolve invoice issues, and improve processes using SAP and

Qualifications

• 2+ years' experience in Credit & Collections or Accounts Receivable
• Experience in FMCG/high-volume environment
• Proficient in SAP and advanced Excel
• Strong reconciliation capabilities and attention to detail

Responsibilities

• Manage end-to-end collections across an assigned portfolio of accounts, ensuring the timely recovery of outstanding payments and minimisation of aged debt.
• Maintain strong accounts receivable performance by proactively reducing overdue balances and ensuring customer accounts remain within agreed trading terms.
• Reconcile customer accounts, investigate and resolve payment, credit, and invoice discrepancies, and clear aged outstanding items in a timely manner.
• Negotiate effective payment arrangements with customers, applying sound judgement to assess risk and determine appropriate collection strategies.
• Allocate and clear customer receipts accurately, including the management and resolution of unallocated cash.
• Apply strong credit and commercial judgement when managing complex and high-value customer portfolios.

Skills

SAP

Excel

Accounts Receivable

Credit & Collections

Stakeholder management

Communication

Tools

ERP systems

Job description

Bega Group is seeking an experienced Collections Officer to protect cash flow across our high-value, high-volume Non-Grocery portfolio. You will own end-to-end collections for assigned accounts, applying disciplined credit judgment to recover debt and minimise aged debt while maintaining trading terms.

In this fast-moving role, you will collaborate with Sales, Customer Service and Finance to implement effective collection strategies, resolve invoice issues, and improve processes using SAP and