Strategic Collections Lead

Bega Cheese Limited; Melbourne; On-site; AUD 85,000 - 110,000; Full time

Job summary

Bega Group is seeking a Collections Officer to own end-to-end collections for high-value accounts and protect cash flow across its portfolio. You will drive credit discipline, recover debts, and manage complex AR using SAP and advanced Excel.

You will collaborate with Sales, Customer Service and Finance to implement effective collection strategies, mitigate issues early, and improve processes while building strong internal and external relationships in a fast-paced environment.

Qualifications

• Minimum 2+ years' experience in Credit & Collections or Accounts Receivable within FMCG or high-volume environment.
• Experience managing large transactional accounts and deduction management.
• Proficient in SAP or comparable ERP systems and advanced Excel for data analysis.

Responsibilities

• Manage end-to-end collections across an assigned portfolio to recover payments and minimise aged debt.
• Maintain AR performance by reducing overdue balances and ensuring trading terms compliance.
• Reconcile customer accounts, investigate payment, credit, and invoicing discrepancies, and clear aged items promptly.
• Negotiate payment arrangements with customers using sound judgement to determine collection strategies.
• Allocate and clear customer receipts; manage unallocated cash and resolve discrepancies.
• Apply strong credit and commercial judgement when handling complex, high-value portfolios.

Skills

Credit & Collections

Accounts Receivable

Excel

Tools

SAP

Job description

Bega Group is seeking a Collections Officer to own end-to-end collections for high-value accounts and protect cash flow across its portfolio. You will drive credit discipline, recover debts, and manage complex AR using SAP and advanced Excel.

You will collaborate with Sales, Customer Service and Finance to implement effective collection strategies, mitigate issues early, and improve processes while building strong internal and external relationships in a fast-paced environment.