Collections & Claims Leader - Automate & Optimize Cash Flow

Bega Cheese Limited; Melbourne; In loco; AUD 150.000 - 190.000; Tempo pieno

Descrizione del lavoro

Bega Cheese Limited is seeking a Collections and Claims Manager to lead the Grocery Collections & Claims team, drive cash flow, and collaborate with Sales, Customer Service and IT to enhance processes and outcomes. The role emphasizes automation, continuous improvement, and strategic stakeholder engagement across the Group Credit function.

You will influence credit capability, manage accounts receivable, and oversee claims reconciliation while shaping the future of collections within a leading

Competenze

• Proven leadership experience in Collections, Credit or Accounts Receivable in FMCG, manufacturing, retail or complex corporate settings.
• Strong commercial acumen with a track record of improving collections performance.
• Experience in managing trade spend, pricing and stock claims in customer-facing environments.
• Passion for automation, digital transformation and leveraging tech to boost team performance.

Mansioni

• Lead and develop Grocery Customer Collections & Claims team of six.
• Drive collections performance and optimise working capital via AR ledger management.
• Oversee trade spend, claims and reconciliation activities with strong controls.
• Champion automation, RPA and cloud-based collections solutions.
• Partner with stakeholders to strengthen governance, compliance and customer relationships.
• Collaborate with peer leaders to ensure a joined-up approach across Group Credit.

Conoscenze

Leadership

Collections management

Accounts Receivable

Automation

Stakeholder engagement

Strumenti

ERP systems

CRM

Descrizione del lavoro

Bega Cheese Limited is seeking a Collections and Claims Manager to lead the Grocery Collections & Claims team, drive cash flow, and collaborate with Sales, Customer Service and IT to enhance processes and outcomes. The role emphasizes automation, continuous improvement, and strategic stakeholder engagement across the Group Credit function.

You will influence credit capability, manage accounts receivable, and oversee claims reconciliation while shaping the future of collections within a leading