Strategic Client Partner: AI-Driven Insights & Growth

Forethought; Melbourne; Hybrid; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Hybrid work from Melbourne HQ

Summer Fridays

Birthday leave

Job summary

Forethought is seeking an Account Director to lead client partnerships and grow a portfolio across utilities, financial services, higher education, healthcare and more.

You’ll own accounts, win new business, and guide teams to deliver high-quality work using advanced AI tools like BrandComms.AI and Prescian Synthetic. The role is hybrid from our Melbourne headquarters with opportunities to influence our evolving offering.

Qualifications

• Extensive experience in market research or research-led consulting with senior client relationships.
• Ability to identify opportunities and guide proposals, pitches and opportunities through to conversion.
• Strong commercial acumen with a track record of managing revenue targets and profitability.
• Proven ability to translate evidence into clear strategic and commercial advice.

Responsibilities

• Grow the client portfolio and manage portfolio revenue, pipeline and profitability.
• Lead opportunities from initial conversation through to proposal, pitch and conversion.
• Coordinate cross-functional teams to deliver insights-driven, AI-enabled work on time and within budget.
• Translate research findings into practical recommendations for clients across industries.
• Build deep knowledge of each client’s industry and competitive landscape.

Skills

Market research

Customer insights

Client management

Business development

Revenue accountability

Tools

BrandComms.AI

Prescian Synthetic

Job description

Forethought is seeking an Account Director to lead client partnerships and grow a portfolio across utilities, financial services, higher education, healthcare and more.

You’ll own accounts, win new business, and guide teams to deliver high-quality work using advanced AI tools like BrandComms.AI and Prescian Synthetic. The role is hybrid from our Melbourne headquarters with opportunities to influence our evolving offering.