Strategic Change & Engagement Manager (Training Lead)

The University of Queensland; Brisbane; On-site; AUD 120,000 - 150,000; Full time

Job summary

The University of Queensland is seeking a Senior Manager, Strategic Engagement and Change to lead change initiatives from the ACE CRM Program, with a focus on testing and training. The role involves strategic advice, collaboration across the University, and hands-on delivery, including leading a team and engaging senior stakeholders to navigate meaningful change.

This is a full-time, fixed-term position through to the end of September 2027 at HEW Level 9, based in Brisbane.

Qualifications

• Postgraduate degree in communications, business management or related field.
• Experience delivering multifaceted communications and change strategies in large organisations with measurable outcomes.
• Strong analytical and problem-solving skills to apply qualitative research for practical solutions.
• Experience coaching senior leaders and stakeholders in a large, complex environment.

Responsibilities

• Provide high-level, timely advice to the Strategic Program Director and management, including on sensitive matters.
• Lead change management for testing and training activities, including assessing impacts and monitoring progress.
• Partner with communications, training, HR and organisational development specialists to create multi-channel engagement activities.
• Develop practical change tools, standards, guidelines and processes for consistent approaches across the ACE CRM Program.

Skills

Change management

Stakeholder engagement

Strategic thinking

Team leadership

Problem solving

Project delivery

Education

Postgraduate degree

Job description

The University of Queensland is seeking a Senior Manager, Strategic Engagement and Change to lead change initiatives from the ACE CRM Program, with a focus on testing and training. The role involves strategic advice, collaboration across the University, and hands-on delivery, including leading a team and engaging senior stakeholders to navigate meaningful change.

This is a full-time, fixed-term position through to the end of September 2027 at HEW Level 9, based in Brisbane.