Strategic Business Support & Innovation Lead

Council Jobs; Melbourne; Hybrid; AUD 131.000 - 147.000; Vollzeit

Benefits dieser Stelle

Hybrid working

Purchased leave options

Generous leave entitlements

Zusammenfassung

Banyule City Council is seeking a Business Support & Innovation Coordinator to lead Team Leaders and staff across City Planning, Building, Municipal Laws, Public Assets, Emergency Management and Public Health. You will translate priorities into practical work plans, drive improvements and foster a high-performing, customer-focused culture.

Reporting to the Manager City Planning, Safety and Amenity, you will balance strategy with delivery, build capability, monitor performance and provide

Qualifikationen

• Experience leading Team Leaders in a complex service environment.
• Strong capability in building capability and directing priorities into work plans.
• Proven ability to improve systems, workflows and service standards.
• Excellent communication, negotiation and problem-solving skills.

Aufgaben

• Lead, coach and develop Team Leaders and staff, fostering an inclusive high-performing culture.
• Coordinate workloads and priorities across a high-volume service environment.
• Drive continuous improvement, innovation and systems development to strengthen the customer experience.
• Monitor performance, risks and pressures, translating insights into action.
• Provide authoritative advice on complex customer, regulatory and governance matters.

Kenntnisse

People leadership

Team development

Strategic planning

Regulatory & compliance awareness

Ausbildung

Tertiary qualifications in business administration/public administration/local government/management

Jobbeschreibung

Banyule City Council is seeking a Business Support & Innovation Coordinator to lead Team Leaders and staff across City Planning, Building, Municipal Laws, Public Assets, Emergency Management and Public Health. You will translate priorities into practical work plans, drive improvements and foster a high-performing, customer-focused culture.

Reporting to the Manager City Planning, Safety and Amenity, you will balance strategy with delivery, build capability, monitor performance and provide