Strategic Account Manager – Global Logistics Growth

Expeditors International; Melbourne; In loco; AUD 90.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance package

Commission and bonuses

ESP Plan

Stock Purchase Plan

Career development opportunities

Employee recognition

Descrizione del lavoro

Expeditors International in Melbourne is seeking an experienced Account Manager to grow and sustain strategic relationships with key customers. You will lead business development, develop plans aligned with client goals, and coordinate with global teams to deliver value-added logistics solutions.

The role requires a strong grasp of supply chains, excellent communication, and the ability to manage a sales pipeline to drive revenue while maintaining high service standards.

Competenze

• Minimum 3 years' Expeditors or industry experience.
• Strong knowledge of logistics products and services.
• Proficiency in Microsoft Office and CRM software.
• Strong communication, presentation and analytical skills.
• Full and unrestricted working rights in Australia.

Mansioni

• Develop and maintain strong relationships with customers across multiple levels of their organisation.
• Create and communicate strategic business plans aligned with customer and Expeditors goals.
• Identify business development opportunities and actively manage the sales pipeline to drive revenue growth.
• Develop a strong understanding of customers' supply chains, industries, financial objectives and broader business goals.
• Identify and introduce value-added solutions using Expeditors' services and technology.
• Drive product and geographic diversification opportunities within assigned accounts.
• Prepare and deliver effective customer business reviews focused on performance, opportunities and strategic initiatives.
• Establish and monitor performance against agreed KPIs.
• Ensure customer expectations, SOPs and service requirements are clearly documented and communicated.
• Coordinate with local and global operational teams to ensure visibility and alignment on customer requirements and initiatives.
• Participate in the established bid process and engage relevant stakeholders.
• Monitor account performance, customer retention and revenue growth, escalating customers at risk where required.
• Maintain customer, meeting and opportunity information accurately within CRM.
• Travel when required.

Conoscenze

Strong communication skills

Presentation skills

Analytical skills

Interpersonal skills

Strumenti

CRM software

Microsoft Office

Descrizione del lavoro

Expeditors International in Melbourne is seeking an experienced Account Manager to grow and sustain strategic relationships with key customers. You will lead business development, develop plans aligned with client goals, and coordinate with global teams to deliver value-added logistics solutions.

The role requires a strong grasp of supply chains, excellent communication, and the ability to manage a sales pipeline to drive revenue while maintaining high service standards.