Strategic Account Lead – Tech & Telecom Solutions (WA)

Cse-Global; Western Australia; On-site; AUD 100,000 - 150,000; Full time

Job summary

CSE Crosscom is seeking an experienced Senior Account Manager to drive growth across our two-way radio and telecommunications portfolio in Western Australia. This role focuses on developing new business, managing key accounts, and building long-term partnerships with clients while collaborating with cross-functional teams to deliver tailored solutions.

You will own the sales cycle from prospecting to close, maintain CRM accuracy, forecast opportunities, and negotiate contracts to achieve revenue

Qualifications

• 5+ years’ experience in B2B sales or account management within technical, industrial, or solutions-based environments.
• Proven success managing key accounts and delivering sustained revenue growth.
• Strong interpersonal skills with the ability to build long-term, trusted client relationships.

Responsibilities

• Identify, develop, and grow new business opportunities within assigned vertical markets and key accounts.
• Build relationships with stakeholders across all levels, including senior decision-makers.
• Understand customer challenges and translate them into tailored product and service solutions.
• Lead proposal development, quotations, tender responses, and contract negotiations.
• Manage the full sales cycle from opportunity identification through to close and handover.
• Collaborate with technical, operational, and administrative teams to design and deliver effective solutions.
• Maintain accurate CRM records and provide sales forecasting and reporting.
• Share market insights and emerging trends with the Regional Sales Manager.
• Own and manage key customer relationships post-sale, ensuring ongoing value delivery.
• Achieve revenue and growth targets across your portfolio.
• Negotiate, review, and renew contracts ahead of expiry.
• Identify opportunities to expand services, rentals, and cross-sell additional capabilities.
• Maintain regular customer engagement to ensure satisfaction, retention, and long-term profitability.
• Proactively manage issues and elevate where required to protect relationships.

Skills

B2B sales

Account management

Relationship building

Forecasting

Contract negotiations

Solution design

CRM proficiency

Tools

CRM systems

Job description

CSE Crosscom is seeking an experienced Senior Account Manager to drive growth across our two-way radio and telecommunications portfolio in Western Australia. This role focuses on developing new business, managing key accounts, and building long-term partnerships with clients while collaborating with cross-functional teams to deliver tailored solutions.

You will own the sales cycle from prospecting to close, maintain CRM accuracy, forecast opportunities, and negotiate contracts to achieve revenue