Strata Claims Consultant - Hybrid, Growth & Impact

Crawford & Company; New South Wales; Hybrid; AUD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Hybrid working

Permanent role

Structured training

National team

Zusammenfassung

Crawford is seeking a Strata Claims Consultant in Australia. You will manage a portfolio of strata claims from lodgement through to settlement, providing clear guidance and timely outcomes.

You will bring insurance, strata, or strong customer service experience, with a focus on empathy, clarity and professional communication. Hybrid work is offered with a permanent full-time role across the national Strata team.

Qualifikationen

• Experience in insurance or strata claims management.
• Excellent customer service and communication skills.
• Strong organisation and attention to detail.
• Australian or New Zealand working rights.
• Willingness to complete a police check.

Aufgaben

• Manage a portfolio of strata claims from lodgement to settlement.
• Support and guide customers throughout the claims process.
• Assess policy coverage and review supporting documentation.
• Investigate and analyse claims to support sound decisions.
• Set reserves and prepare clear, accurate reports.
• Determine liability and progress claims toward resolution.
• Provide timely updates and deliver customer-focused outcomes.

Kenntnisse

Insurance claims

Strata claims

Customer service

Communication skills

Teamwork

Tools

MS Office

Jobbeschreibung

Crawford is seeking a Strata Claims Consultant in Australia. You will manage a portfolio of strata claims from lodgement through to settlement, providing clear guidance and timely outcomes.

You will bring insurance, strata, or strong customer service experience, with a focus on empathy, clarity and professional communication. Hybrid work is offered with a permanent full-time role across the national Strata team.