Strata Claims Consultant - Hybrid, Career Growth

Crawford and Company; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Job summary

Crawford and Company in Sydney is seeking a Strata Claims Consultant with insurance, strata or customer service experience to guide customers through the claims process from lodgement to settlement.

You will assess policy coverage, review documentation, and support customers with clear, timely updates while joining a supportive national strata claims team. Hybrid work arrangement offered.

Qualifications

• Experience in insurance or strata claims is highly regarded.
• Strong customer service background is valued.

Responsibilities

• Manage a portfolio of strata claims from lodgement through to settlement.
• Support and guide customers throughout the claims process.
• Assess policy coverage and review supporting documentation.
• Investigate and analyse claims to support sound decisions.

Skills

Insurance experience

Strata claims

Customer service

Job description

Crawford and Company in Sydney is seeking a Strata Claims Consultant with insurance, strata or customer service experience to guide customers through the claims process from lodgement to settlement.

You will assess policy coverage, review documentation, and support customers with clear, timely updates while joining a supportive national strata claims team. Hybrid work arrangement offered.