Retail Assistant Manager — Lead & Service Excellence

OTR; Sydney; On-site; AUD 60,000 - 75,000; Full time

Job summary

Reddy Express – Assistant Manager at OTR Group seeks a capable leader to help run daily store operations in a fast‑paced retail environment. You will oversee customer service, support team training and development, and ensure health and safety policies are followed.

A strong communicator with attention to detail and teamwork will excel, adapting to change and driving store performance. The role requires Australian working rights and a commitment to delivering outstanding service while rostering,

Qualifications

• Leadership experience in retail/hospitality.
• Strong customer service and training abilities.
• Excellent communication skills.
• Attention to detail and teamwork.

Responsibilities

• Oversee day-to-day store operations.
• Manage customer service and mentor the team.
• Coordinate rostering and training schedules.
• Monitor stock levels and reporting.
• Implement health and safety policies and procedures.
• Support continuous improvement initiatives.

Skills

Leadership experience

Communication skills

Training & development

Adaptability

Teamwork

Job description

Reddy Express – Assistant Manager at OTR Group seeks a capable leader to help run daily store operations in a fast‑paced retail environment. You will oversee customer service, support team training and development, and ensure health and safety policies are followed.

A strong communicator with attention to detail and teamwork will excel, adapting to change and driving store performance. The role requires Australian working rights and a commitment to delivering outstanding service while rostering,