Store Operations Lead — Training & Service Excellence

OTR; Shire Of Northam; Sur place; AUD 55 000 - 75 000; Plein temps

Résumé du poste

OTR Group's Reddy Express store in Western Australia is seeking an Assistant Manager to help run daily operations, lead a team, and deliver outstanding customer service. You will assist with rostering, training, stock control, reporting, and ensuring health and safety policies are followed.

The role focuses on developing staff, maintaining service standards, and contributing to store performance in a fast-paced retail environment within the OTR network.

Qualifications

• Leadership experience in a retail/hospitality capacity.
• Well-developed and professional communication skills.
• Passion for delivering exceptional customer service and training to others.
• Ability to adapt to change.
• Strong attention to detail.
• Strong sense of teamwork.

Responsabilités

• Responsible for assisting with the day-to-day operations of the store. This would include customer service, team training and development, rostering, stock management, reporting as well as adhering to and implementing health and safety policies and procedures.

Connaissances

Leadership

Communication

Customer service

Training

Adaptability

Attention to detail

Teamwork

Description du poste

OTR Group's Reddy Express store in Western Australia is seeking an Assistant Manager to help run daily operations, lead a team, and deliver outstanding customer service. You will assist with rostering, training, stock control, reporting, and ensuring health and safety policies are followed.

The role focuses on developing staff, maintaining service standards, and contributing to store performance in a fast-paced retail environment within the OTR network.